Description
Job Summary:
Professional responsible for water meter reading and maintenance, inspection of connections, water supply cutoffs and reconnections, customer service, and identification of irregularities.
Key Highlights:
1. Essential role in measuring water consumption and improving services.
2. Responsibility for identifying frauds and leaks.
3. Direct interaction with users and execution of simple maintenance.
**Responsibilities:**
* Perform **water meter reading and re-reading**, inspect connections, and carry out **water supply cutoffs and reconnections** (as per locality);
* **Identify and report frauds, leaks, and irregularities** in water and sewage connections;
* **Update customer records**, deliver bills, informational materials, and notifications;
* **Serve users**, provide information about services, and support customer satisfaction surveys;
* Perform **simple maintenance tasks**, such as water meter replacement, standardization of meter pedestals, and repairs (except in Manaus);
* **Safely operate service vehicles** and maintain work equipment;
* Comply with standards for **quality, environment, and occupational safety**.
**Objective:**
Ensure accurate measurement of water consumption, contribute to continuous service improvement, and maintain positive customer relationships.
Minimum Education: High School (Secondary Education)
Driver's License: Class B