HELP DESK TECHNICIAN - OPEN POSITION

Description

Job Summary: Professional responsible for customer service, incident ticket registration, IT infrastructure support, and installation/configuration of operating systems. Key Highlights: 1. Receive customer requests for inquiries, complaints, and services 2. Assist with IT infrastructure activities and internal support 3. Installation and configuration of operating systems **HELP DESK TECHNICIAN** **Job Description:** Responsibilities: Receive customer requests for clarification of inquiries, complaints, service requests, or problem reporting. Register incidents in a dedicated spreadsheet for tracking. Assist with IT infrastructure activities, ensuring system availability and compliance with company security policies. Provide internal environment support, including installation and configuration of operating systems. **Requirements:** Requirements: Completed technical course in Information Technology; Advanced knowledge of Information Technology; Familiarity with the Tasy system. **Minimum Education Level:** High School Diploma **Work Schedule:** Full-time (8:00 – 17:48\). Benefits: Transportation allowance, health insurance, childcare assistance, on-site cafeteria. **Benefits:** Disclosed during the interview. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial