E-COMMERCE VIDEO APP - MERCHANT SUPPORT

Description

Job Summary: Multiskill professional to analyze and resolve issues related to orders, logistics, and e-commerce processes. Key Highlights: 1. Multiskill support (voice, chat, and email) 2. Experience in customer service and e-commerce 3. Languages: Beginner English (A2) **Responsibilities and Duties:** Multiskill support (voice, chat, and email); Analyze and resolve issues related to orders, logistics, and e-commerce processes. **Salary**: R$ 2165,53 **Working Hours:** Various start times. **Work Schedule:** 6 days on / 1 day off \| **Shift Duration:** 6h20 \| **Days Off:** Rotating **Employment Type:** On-site \| **Work Location:** Lapa – SP **What We Are Looking For (Requirements):** Required: Completed High School Prior experience required in customer service, sales, customer relationship operations, account management, and related fields. **English language: Beginner (A2);** Preferred: Currently pursuing or completed Bachelor’s degree. Preferred prior experience in call centers or customer service. Preferred prior knowledge or experience in e-commerce environments. Minimum Education Level: High School (Secondary Education) * Transportation Allowance (VT) * Meal Voucher (VR)