CUSTOMER SERVICE ASSISTANT - Mossunguê

Description

Job Summary: Customer service via WhatsApp and email, recording information and supporting issue resolution to ensure customer satisfaction and retention. Key Highlights: 1. Empathetic and prompt customer service via WhatsApp and email 2. Support in resolving customer issues 3. Contribution to customer satisfaction and retention The company is seeking a Customer Service Assistant in Curitiba (Mossunguê). **Responsibilities:** Provide empathetic and prompt customer service via WhatsApp and email. Record and update information in the internal system/CRM. Support issue resolution by directing requests to the responsible departments. Contribute to customer satisfaction and retention. Previous experience as a Customer Service Agent, Support Assistant, Customer Service Representative, or Customer Service Coordinator may indicate suitability for some of the duties associated with this position. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: 2.500,00 * Meal Voucher **Additional Information:** * #UrgentOpening * Contract: Temporary - On-site. * Duration: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00.