




Job Summary: We are seeking a professional to handle scheduling, service tracking, and report preparation in a dynamic and collaborative environment at Vivo Vita. Key Highlights: 1. Transform talent into results and creativity into practice 2. Collaborative, flexible, and people-focused work environment 3. Technology and training to enhance skills At Vivo Vita, we have one passion: transforming the lives of our employees so their work experience is truly unique! We aim to transform talent into results, creativity into practice, and expectations into reality—within a collaborative, flexible, integrated, and people-focused work environment! We are committed to providing our employees with cutting-edge technology and comprehensive training to enhance both technical and behavioral skills. Join us to digitize your DNA! **Responsibilities and Duties** * Schedule and track technical service appointments with customers and Field partners; * Communicate internally and to customers regarding technical activity schedules; * Monitor activity schedules for future supplier performance measurement; * Manage calendars and timelines using internal company systems and Excel; * Develop/update status report presentations for projects. **Requirements and Qualifications** * Completed high school education; currently pursuing or holding a bachelor’s degree in Administration, Technology, or related fields is a plus. * Prior experience in customer service and administrative routines; * Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously; * Proactive profile with effective time management and strong sense of priority; * Previous experience in Telecom, IT, Field Services, or project-based environments is a plus. **Additional Information** * **Benefits for a Vitalent:** * Meal allowance (Pluxee Benefits); * Medical and dental insurance (extendable to dependents); * Life insurance; * Private pension plan; * An exclusive Vivo offer featuring special discounts on landline, broadband, TV, and apps; * A dynamic, collaborative, and innovative environment: to keep pace with the market and continue innovating, our pace is fast and our learning curve steep. We are **Vivo Vita**, the services and solutions integrator of the **Telefônica Group**. We operate in an aggregating and consistent manner, integrating solutions for the technology market. Our portfolio includes Connectivity, Mobility, Collaboration, Video, Automation, Data Center, and Virtualization solutions, as well as advanced services, Consulting, and Managed Services to ensure availability across the most complex technological environments; Join Vivo Vita!


