Description
A telecommunications company is seeking a Customer Service and Support Operator in Santa Cruz do Sul (Centro).
Contel Telecom is a company specialized in telecommunications services. It offers telephony, internet, and data solutions for businesses and residential customers.
**Responsibilities:**
Clarify customer inquiries via chat and phone. Provide necessary technical assistance and support. Influence customers and potential customers to acquire our services. Contact customers to assess their experience and satisfaction.
Previous experience as a Technical Support Analyst, Telemarketing Operator, Customer Service Agent, or User Support Assistant may indicate alignment with some of the duties of this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:*** Contract type: PJ \- On-site.
* Duration: Full-time
* Working hours: To be determined.