BKP Customer Service Representative - Dois Vizinhos

Description

Job Summary: We are seeking a Customer Service Representative to deliver courteous, efficient, and personalized in-person service, provide information about products and services, and manage customer inquiries and complaints. Key Highlights: 1. Personalized and efficient in-person service 2. Resolution of customer inquiries and complaints 3. Teamwork to ensure service quality **About Logos** Founded in 2005 in Maranhão, **Logos** is a reference in comprehensive customer service management. We operate from the first contact through after-sales support, including complaint handling and legal proceedings, across in-person, telephone, and digital channels. With 20 years of history, we have grown through strong partnerships, sustainable solutions, and—above all—the appreciation of people, who sit at the core of everything we do. We are looking for a **Customer Service Representative** to interact with customers in a courteous, efficient, and personalized manner, providing clear information about the company’s products and services. Responsibilities and Duties Provide in-person customer service; * Greet and serve the public courteously and efficiently; * Issue service requests; * Provide information about products, services, and company policies; * Resolve customer inquiries, issues, and complaints; * Record complaints, suggestions, and compliments in the system; * Update customer registration data; * Maintain an organized service environment; * Collaborate as part of a team to ensure service quality. Requirements and Qualifications * **Willingness to travel (support at other units will be required);** * Must be over 18 years old; * Willingness to travel; * Proficiency in Microsoft Office Suite; * Basic computer skills; * Strong verbal and written communication skills; * Good typing speed. Additional Information * Salary: **R$ 1\.950,00** * Working hours: **Monday to Friday, from 8 a.m. to 6 p.m.** * Dental care assistance * TotalPass * SESC membership benefits * Meal allowance * University partnership agreements * **For travel-related activities, transportation, accommodation, and meal expenses will be covered by the company**