Description: To participate in our process, you must have: * Education: Pursuing a higher education degree in Engineering, Administration, Mathematics or related fields. * Analytical skills: Ability to analyze data and draw practical conclusions, with self-management (independent work) and effectiveness in teamwork. * Required knowledge: Basic level proficiency in Excel (minimum requirement). * Behavioral profile: Dynamism, flexibility, proactivity, and good organization to handle multiple tasks simultaneously. * Communication: Excellent verbal and written communication skills to interact with different areas and record information clearly and objectively. On a day-to-day basis, your responsibilities will include: * Report preparation: Assist in creating and updating periodic performance reports, primarily using Excel and occasionally Power BI, organizing information that will support the team's decision-making. * Planning and controls: Support planning of activities and operational process controls, helping ensure that department procedures are properly followed. * Technical support (operational tools): Provide support in using operational tools and systems (e.g., Excel spreadsheets and Power BI dashboards), assisting the team in resolving daily technical questions and issues. * Performance indicator monitoring: Assist in monitoring department performance indicators (KPIs), keeping spreadsheets up to date and alerting the team to any identified trends or deviations for continuous improvement. * Project support: Support the execution and monitoring of internal projects under leadership guidance, contributing to meeting deadlines, goals, and defined deliverables. * Internal client service: Support handling requests from internal departments (internal clients), understanding their needs and promptly providing necessary information or assistance. 251017020224552464