Apprentice (Autazes)

Description

Job Summary: This apprenticeship program seeks dedicated individuals to assist in customer service and store routine tasks, with a focus on customer satisfaction. Key Highlights: 1. Assist in customer service and store routine tasks 2. Focus on continuous improvement and customer satisfaction 3. Opportunity for learning and development in a retail environment Bemol is a company providing services and retailing products, whose primary objective is to ensure customer satisfaction before, during, and after the sales process, while adhering to continuous improvement practices, applicable external legislation, and the organization’s cultural principles and values—namely Integrity, Respect, Economy, Energy, and Continuous Improvement. **Responsibilities and Duties** On the Bemol team, your main responsibilities will be: * Assist in customer service and store routine tasks; * Follow guidelines outlined in standards, procedures, and work instructions to ensure customer satisfaction throughout the sales process; * Fulfill the scheduled class hours of the training course offered by the partner educational institution under the apprenticeship program; * Demonstrate willingness, discipline, and initiative to achieve excellence in learning work processes. **Requirements and Qualifications** We’d love to hear from you if you have: * Availability to fulfill the scheduled working hours established for the apprenticeship program; * Basic computer skills; * Strong communication and interpersonal skills. **Additional Information** At Bemol, we respect individuality and strive to foster an inclusive culture that promotes equity and values diversity (e.g., gender, religion, persons with disabilities, LGBTQ\+, race and ethnicity). All our job openings uphold this commitment. Bemol was founded on **August 13, 1942**, by brothers Samuel, Israel, and Saul Benchimol. In its early years, it operated in the pharmaceutical trade, later expanding into cereals, cement, and finally home appliances—a sector in which it continues to operate today. Over time, Bemol has consolidated itself as a modern, agile company and a reference across nearly all sectors it serves: consumer electronics, home appliances, furniture, self-service, pharmaceuticals, construction materials, food, and more. Today, we operate over **37 physical stores**, 1 online store, and **6 distribution centers**, located in Manaus, Porto Velho, and Rio Branco. Committed to quality service and customer care, Bemol also operates **22 lottery outlets** within its stores and **5 Mercado Bemol units** in Manaus. In 2016, Bemol expanded into healthcare with the launch of **Bemol Farma**, which currently comprises **47 physical units** and 1 online store. To complement this division, we also operate a unit of **Clínica Bemol Saúde**. Currently, we have approximately **5,000 employees**, and we continue to expand steadily. We seek professionals who are passionate about their work, persistent, creative, agile, and eager to grow alongside Bemol.