We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even when apart, we stay connected. We hold ceremonies to foster closeness, share knowledge, and stay updated on company news! * **We embrace diversity** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **everyone has a place here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us? **Responsibilities and duties** **What are we looking for?** An agile and efficient person. **Your day-to-day will include:** * Providing user support via telephone, remote, or in-person assistance, and logging incidents to enable analysis and resolution, escalating them to resolver groups when necessary; * Handling tickets related to operating systems, software, hardware, networks, Microsoft Office Suite, databases, printers and peripherals, as well as technical requests concerning services, security, and products; * Delivering technical support to ensure high availability and performance of client platforms, and guiding and training users when required. **Requirements and qualifications** **Basic knowledge in:** * Windows; * Active Directory; * Certificate Services; * Computer Networks; * Information Security; **Working Hours:** * Monday to Friday, from ****07:00 to 16:00 in Manaus \- AM **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply! We’ll carefully evaluate your profile considering all your qualifications. **Additional information** **What you’ll find here:** * A conducive environment for **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at continuous development of our people * **Meal and/or food allowance** for grocery shopping and meals * **Medical and dental assistance** to keep you and your family healthy * **Pharmacy partnerships** offering discounts on medications * **Childcare allowance**, per current policy * **Gym partnership** to encourage physical activity * **SESC partnership** for diverse cultural and leisure programming * **Partnerships for studies**, including languages, technology, and online learning platforms * **Payroll-deductible loans** with attractive interest rates \+ financial education program * **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee referral program**, with opportunities for rewards and bonuses * **Group life insurance** Here, stories are never in short supply! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage—and learning more about us, falling in love with what we do, exploring our open positions, and joining this ever-growing team?
João Silva
Indeed · HR
João Silva
Indeed · HR
