Store Attendant

Description

Job Summary: Store Attendant to conduct sales of Brisanet Group products and services, retain customers, and delight them with excellent service. Key Highlights: 1. Sales and customer retention 2. Customer service and support 3. An environment that values personal and professional development We are seeking a **Store Attendant** to conduct sales of Brisanet Group products and services in accordance with customer and company needs. Additionally, to monetize an existing customer base and retain customers during cancellation processes. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Conduct sales of Brisanet Group products and services in accordance with customer and company needs; * Train new employees and cover colleagues’ vacations at other stores as needed; * Monetize an existing customer base and retain customers during cancellation processes; * Activate and provide support for mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring customer satisfaction; * Schedule installations and configure services; * Process plan transfers, registration updates, information updates, and due date changes; * Maintain store organization and ensure proper operation of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including thorough equipment verification, correct closure of doors and windows, and proper system logging—thereby safeguarding the environment and continuity of operations. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. **Preferred qualifications:** * Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields; * Proficiency with Google tools (Sheets, Docs). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * Both horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.