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Acting as the liaison between partners and internal company departments\n\n**Responsibilities and Duties** \n**What awaits you daily:**\n---------------------------------\n* Manage and develop partners, ensuring sales performance, operational excellence, and alignment with Claro’s objectives;\n* Closely monitor authorized agents, ensuring achievement of Claro’s commercial goals and strategies;\n* Monitor sales results and propose actions to improve performance;\n* Ensure proper implementation of campaigns, commercial policies, and service standards;\n* Conduct regular store visits (routes) to monitor operations, provide support, and identify opportunities;\n* Negotiate with partners aiming for sustainable channel growth;\n* Serve as a knowledge reference for Claro’s products, services, and processes;\n* Act as the liaison between partners and internal company departments, promoting alignment and resolving requests;\n **Requirements and Qualifications** \n#### **We are looking for someone who:**\n* Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, to meet and exceed their expectations;\n* Shows a consistent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity;\n* Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests.\n**To join our team, it is essential:**\n------------------------------------------------\n* Reside in Juazeiro do Norte;\n* Bachelor’s degree in Business Administration, Marketing, Management, or related fields;\n* Proficiency in Microsoft Office suite, especially Excel and PowerPoint;\n* Prior experience in commercial management, sales supervision, or channel relationship roles;\n* Availability for route-based travel, primarily to northern Mato Grosso;\n* Personal vehicle and Brazilian driver’s license (Category B).\n **Additional Information** \nAt **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best experience on your journey with us, we offer an attractive benefits package. Take a look:\n \n* Flexible working hours;\n* Meal and food allowance;\n* Medical and dental assistance;\n* Support for serious illnesses;\n* Assistance for dependents with disabilities;\n* Pharmacy benefit;\n* Daycare/Babysitter allowance;\n* Personal Support Program;\n* Claro Running;\n* Private pension plan;\n* Life insurance;\n* Employee Combo;\n* Wellhub (Gympass);\n* Meu Pet Club;\n* Agreements and partnerships;\n* Recognition program for years of service;\n* And much more!\n **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!**\n **Here, we have a great team making everything happen!**\n \nIt is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connecting for a more fun and productive life.”**\n \nWe integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ).\n \nIn Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million ported lines in 2022.\n \nAnd there’s more: **We innovate** our products and services to better serve our users! 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Technology-focused, it also led the industry by introducing solutions like web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all its vehicles.\n\n \n\nA company within SIMPAR, Movida today belongs to Movida Participações, established in 2015 to manage operations in car rentals, used vehicle sales, and fleet outsourcing management for light vehicles.\n\n \n\nMovida stands out through its innovative and straightforward approach. Customer focus and our PEOPLE are embedded in its DNA as top priorities!\n\n \n\nAll selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory.\n\n **Responsibilities and duties** \n\n* Greet customers at stores, clarify questions, and strive to exceed their needs and expectations.\n* Perform sales of additional services offered by the company.\n* Conduct cash register opening and closing procedures.\n* Be responsible for driving and delivering vehicles to customers, providing support and information regarding the use of services, equipment, and accessories of the rented vehicle.\n* Verify and monitor reservations in the system to organize vehicle availability, aiming to reduce fleet idleness.\n* Identify and register customers on-site and in the system, checking and verifying documents.\n* Open, modify, replace, and close contracts in the system and/or individually.\n* Classify, separate, organize, and forward documentation related to rental processes to the store's administrative departments.\n* Assist in driving vehicles during customer pickup and return.\n* Help transfer vehicles between stores and fuel stations or other service providers.\n* Issue necessary service orders to ensure vehicle availability for store operations and service delivery.\n* Assist in inspecting fleet vehicles, reporting availability/unavailability, and supporting procedures for sending vehicles for maintenance.\n* Help execute procedures for receiving new vehicles and take all required steps to make them available for rental.\n* Occasionally perform delivery and reception of rented vehicles, executing inspection procedures (check-list);\n\n \n\n**Requirements and qualifications** \n\n* Completed High School education;\n* Valid and permanent Class B driver's license (CNH);\n* Proficiency in Microsoft Office Suite;\n* Experience in customer service (retail experience will be a differentiator).\n\n **ADDITIONAL INFORMATION:**\n\n \n\n* Availability to work on a 6X1 shift schedule;\n* Fixed salary \\+ commission.\n\n \n\n**Additional information** **PEOPLE ARE OUR BUSINESS, AND THAT'S WHY WE VALUE OUR TEAM IN VARIOUS WAYS!**\n\n \n\nThe traditional benefits you already know, we offer too. But we want to show you that we go further. Learn more!\n\n* **CONNECTED TO YOU:** Specialized support for our team members and their families through a 24-hour hotline offering psychological, health, social, family, financial, and/or legal assistance—all provided with absolute confidentiality.\n\n \n\n* Extended **Maternity** and **Paternity Leave** \\+ **Newborn Kit** for new mothers and fathers.\n\n \n\n* We understand how important children's and teenagers' education is. At **MOVIDA**, we help our team members by supporting the purchase of **school kits** for their children.\n\n \n\n* Our team has exclusive access to a **discount platform** for travel, culture and entertainment, services, dining, education, and wellness.\n\n \n\n* Through **Universidade MOVIDA**, our team learns and enhances professional development, becoming the protagonist of their own careers.\n\n\n\n\n* We recognize and value our **veteran team members** who reach work anniversaries. Those with **over 15 years of service** receive a special event.\n\n* **Mother's Corner:** This space, located at the headquarters in Itaim Bibi and the administrative office in Mogi das Cruzes, is dedicated to mothers returning from maternity leave who wish to **continue breastfeeding.** It provides all **necessary items for milk expression and storage, ensuring privacy and comfort.**\n\n \n\nDo you see yourself in this role? Explore our job openings, apply, and join us in being part of a company that grows every day.\n\n **About Movida**\n\n\nMovida (MOVI3\\) is a car rental company offering innovative urban mobility solutions for every type of need. A pioneer in services such as individual monthly rentals, in-car Wi-Fi, prepaid options, and social media chatbots, it was the first rental company in the country to go beyond just cars, helping revolutionize the car rental sector in Brazil. 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The company is recognized as a modern rental agency, aligned with the latest technological trends and investing in fleet diversification and renewal, employee training, and exclusive services.\n\n \n\nGuided by a devotion to service, Movida pioneered offerings such as monthly and long-term rentals for individuals, prepaid options, and 27-hour daily rates.\n\n \n\nTechnology-focused, it also led the industry by introducing solutions like web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology in all its vehicles.\n\n \n\nA company within SIMPAR, it is now part of Movida Participações, established in 2015 to manage operations in car rentals, used vehicle sales, and fleet outsourcing management for light vehicles.\n\n \n\nMovida stands out through its innovative and straightforward approach. Customer focus and our PEOPLE are at the core of its DNA!\n\n \n\nAll selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory.\n\n **Responsibilities and duties** \n\n* Welcome customers in stores, clarifying doubts and striving to exceed their needs and expectations.\n* Conduct sales of additional services offered by the company.\n* Perform cash register opening and closing procedures.\n* Be responsible for driving and delivering the vehicle to the customer, providing support and information regarding the use of services, equipment, and accessories of the rented vehicle.\n* Verify and monitor reservations in the system to organize vehicle availability and reduce fleet idleness.\n* Identify and register customers both on-site and in the system, checking and verifying documents.\n* Open, modify, replace, and close contracts in the system and/or individually.\n* Classify, separate, organize, and forward documentation related to rental processes to the store's administrative departments.\n* Assist in driving the vehicle during customer pickup and return.\n* Help transfer vehicles between stores and fuel stations or other service providers.\n* Issue service orders necessary for vehicle availability to support store operations.\n* Assist in inspecting fleet vehicles, reporting availability/unavailability, and supporting the process of sending vehicles for maintenance.\n* Help execute procedures for receiving new vehicles and take all necessary steps to make them available for rental.\n* Occasionally perform delivery and reception of rented vehicles, carrying out inspection procedures (check-list).\n\n \n\n**Requirements and qualifications** \n\n* Completed High School education;\n* Valid and permanent Class B driver's license (CNH);\n* Proficiency in Microsoft Office Suite;\n* Experience in customer service (retail experience will be a differentiator).\n\n **ADDITIONAL INFORMATION:**\n\n \n\n* Availability to work on a 6x1 schedule;\n* Fixed salary + commission.\n\n \n\n**Additional information** **PEOPLE ARE OUR BUSINESS AND THAT'S WHY WE VALUE OUR TEAM IN VARIOUS WAYS!**\n\n \n\nThe traditional benefits you already know, we offer too. But we want to show you that we go beyond. Find out more!\n\n* **CARE CONNECTION:** Specialized support for our team members and their families through a 24-hour hotline offering psychological, health, social, family, financial, and/or legal assistance—all with absolute confidentiality.\n\n \n\n* Extended **Maternity** and **Paternity Leave** + **Newborn Kit** for new mothers and fathers.\n\n \n\n* We understand how important children's and teenagers' education is. At **MOVIDA**, we help our team members with purchasing **school supplies** for their children.\n\n \n\n* Our team has exclusive access to a **discount platform** for travel, culture and entertainment, services, gastronomy, education, and well-being.\n\n \n\n* Through the **Movida University**, our team learns and enhances their professional development, becoming protagonists of their own careers.\n\n\n\n\n* We recognize and value our **veteran team members** who reach milestones in tenure. Those with over 15 years of service also receive a special event.\n\n* **Mom's Corner:** This space, located at the headquarters in Itaim Bibi and the administrative office in Mogi das Cruzes, is dedicated to mothers returning from maternity leave who wish to **continue breastfeeding**. It provides all necessary **equipment for milk expression and storage in a private and comfortable environment.**\n\n \n\nDo you identify with this opportunity? Explore our job openings, apply, and let’s grow together in this ever-growing company.\n\n **About Movida**\n\n\nMovida (MOVI3) is a car rental company offering innovative urban mobility solutions for every type of need. A pioneer in services such as individual monthly rentals, in-car Wi-Fi, prepaid options, and social media chatbots, it was the first rental company in the country to go beyond the car, helping revolutionize the Brazilian rental sector. 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