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Acting as the liaison between partners and internal company departments\n\n**Responsibilities and Duties** \n**What awaits you daily:**\n---------------------------------\n* Manage and develop partners, ensuring sales performance, operational excellence, and alignment with Claro’s objectives;\n* Closely monitor authorized agents, ensuring achievement of Claro’s commercial goals and strategies;\n* Monitor sales results and propose actions to improve performance;\n* Ensure proper implementation of campaigns, commercial policies, and service standards;\n* Conduct regular store visits (routes) to monitor operations, provide support, and identify opportunities;\n* Negotiate with partners aiming for sustainable channel growth;\n* Serve as a knowledge reference for Claro’s products, services, and processes;\n* Act as the liaison between partners and internal company departments, promoting alignment and resolving requests;\n **Requirements and Qualifications** \n#### **We are looking for someone who:**\n* Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, to meet and exceed their expectations;\n* Shows a consistent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity;\n* Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests.\n**To join our team, it is essential:**\n------------------------------------------------\n* Reside in Juazeiro do Norte;\n* Bachelor’s degree in Business Administration, Marketing, Management, or related fields;\n* Proficiency in Microsoft Office suite, especially Excel and PowerPoint;\n* Prior experience in commercial management, sales supervision, or channel relationship roles;\n* Availability for route-based travel, primarily to northern Mato Grosso;\n* Personal vehicle and Brazilian driver’s license (Category B).\n **Additional Information** \nAt **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best experience on your journey with us, we offer an attractive benefits package. Take a look:\n \n* Flexible working hours;\n* Meal and food allowance;\n* Medical and dental assistance;\n* Support for serious illnesses;\n* Assistance for dependents with disabilities;\n* Pharmacy benefit;\n* Daycare/Babysitter allowance;\n* Personal Support Program;\n* Claro Running;\n* Private pension plan;\n* Life insurance;\n* Employee Combo;\n* Wellhub (Gympass);\n* Meu Pet Club;\n* Agreements and partnerships;\n* Recognition program for years of service;\n* And much more!\n **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!**\n **Here, we have a great team making everything happen!**\n \nIt is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connecting for a more fun and productive life.”**\n \nWe integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ).\n \nIn Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million ported lines in 2022.\n \nAnd there’s more: **We innovate** our products and services to better serve our users! 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