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Call Center Operator
Job Summary: Phone, email, chat, and WhatsApp support to answer questions, provide solutions, and guide customers through problem resolution, in an environment that values well-being and professional growth. Key Highlights: 1. Opportunities for growth and career development plan 2. Work environment that values happiness and well-being 3. No prior experience required **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience, and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone support to answer questions and deliver quick solutions to customers, as well as guiding them step-by-step through problem resolution. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be over 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Entry-level positions also available. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center) agent, sales representative, teleoperator, interaction expert, operator, etc., will be considered a plus. **Here you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Job Type: Part-time, Permanent CLT Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
R$1,518/month
Indeed
Customer Service Executive (Mobile Unit Driver)
Job Summary: The Mobile Unit Itinerant Attendant provides customer service in various locations, ensuring customer satisfaction and strengthening Enel’s image through services delivered from an equipped vehicle. Key Highlights: 1. Dynamic presence in multiple locations 2. In-person customer service and problem resolution 3. Promotion of customer satisfaction **Job Summary:** The Mobile Unit Itinerant Attendant is responsible for providing customer service across diverse locations using a specially equipped vehicle to deliver Enel services. This professional serves as a liaison between the company and customers, ensuring that requests are handled efficiently and courteously, promoting consumer satisfaction and reinforcing Enel’s image. * Drive the mobile unit safely and responsibly, complying with traffic regulations and company guidelines. * Maintain the mobile unit organized, clean, and in accordance with Enel standards. * Ensure availability and functionality of equipment and materials used during customer service. * Provide in-person customer service. * Receive and attend to customers politely and amicably. * Issue service requests. * Provide accurate information about products, services, and company policies. * Resolve customer issues and complaints efficiently and satisfactorily. * Record customer complaints, suggestions, and compliments. * Register and update customer data in the system. * Keep the service area clean and organized. * Collaborate with other attendants to ensure high-quality service. **Requirements and Qualifications:** * Availability for travel and for working flexible hours across different locations; * **Driver’s License Category B** (mandatory); * **Driving experience**; * Completed high school education; * Must be over 18 years of age; * Microsoft Office suite proficiency; * Basic computer skills; * Portuguese language proficiency; * Good typing skills. Employment Type: Full-time Compensation: R$1\.648,35 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Meal allowance * Food voucher * Transportation allowance Selection Question(s): * Do you hold a valid Category B driver’s license and have driving experience? * Are you interested in working as an Itinerant Attendant, which requires driving a van? Work Location: On-site
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
R$1,648/month
Indeed
Call Center Operator - Juazeiro do Norte
Job Summary: Phone-based customer service to answer questions, provide quick solutions, and guide customers, operating via email, chat, WhatsApp, voice calls, and other channels. Key Highlights: 1. Opportunities for growth and an environment that values happiness and well-being 2. Priority development through an internal opportunities program 3. Openness to diversity and first jobs, with no experience required Join AeC! We are market leaders in customer relationship management, with over 30 years of experience, and since 2020 have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. Career Plan at AeC At AeC, your development is a priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities:** Phone-based customer service to answer questions and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Operations via email, chat, WhatsApp, voice calls, and other channels. Requirements Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), with part-time schedules, 6x1 or 5x2. Position also open to first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, sales representative, customer service center (SAC) agent, sales professional, teleoperator, interaction expert, operator, etc., would be considered an advantage. Here you’ll find cutting-edge Technology and Human Warmth, Innovation, people, and opportunities. **Minimum Education Level:** High School (Secondary Education)
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
Indeed
Telemarketing Agent - Chat - Juazeiro do Norte
Job Summary: Phone-based customer service to answer questions and provide quick solutions to customers, working via email, chat, WhatsApp, and voice. Key Highlights: 1. Opportunities for growth and an environment that values well-being 2. Development prioritized through an internal opportunities program 3. A company that embraces diversity, with no experience required Join AeC! We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. Career Path at AeC At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities:** Phone-based customer service to answer questions and provide quick solutions to customers, as well as guiding them step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice, and other channels. Requirements Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Position also open to first-time job seekers. No prior experience required; however, experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or inbound customer service representative, salesperson, SAC (Customer Service Center), sales agent, teleoperator, interaction expert, operator, etc., is considered an advantage. Here, you’ll find cutting-edge technology and human warmth, innovation, people, and opportunities. **Minimum Education Level:** High School Diploma (Secondary Education)
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
Indeed
Junior Authorized Agent Business Manager
Job Summary: Manage and develop partners, ensuring sales performance, operational excellence, and strategic alignment with Claro’s objectives. Key Highlights: 1. Management and development of commercial partners 2. Monitoring of results and proposing improvement actions 3. Acting as the liaison between partners and internal company departments **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Manage and develop partners, ensuring sales performance, operational excellence, and alignment with Claro’s objectives; * Closely monitor authorized agents, ensuring achievement of Claro’s commercial goals and strategies; * Monitor sales results and propose actions to improve performance; * Ensure proper implementation of campaigns, commercial policies, and service standards; * Conduct regular store visits (routes) to monitor operations, provide support, and identify opportunities; * Negotiate with partners aiming for sustainable channel growth; * Serve as a knowledge reference for Claro’s products, services, and processes; * Act as the liaison between partners and internal company departments, promoting alignment and resolving requests; **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, to meet and exceed their expectations; * Shows a consistent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential:** ------------------------------------------------ * Reside in Juazeiro do Norte; * Bachelor’s degree in Business Administration, Marketing, Management, or related fields; * Proficiency in Microsoft Office suite, especially Excel and PowerPoint; * Prior experience in commercial management, sales supervision, or channel relationship roles; * Availability for route-based travel, primarily to northern Mato Grosso; * Personal vehicle and Brazilian driver’s license (Category B). **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best experience on your journey with us, we offer an attractive benefits package. Take a look: * Flexible working hours; * Meal and food allowance; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and partnerships; * Recognition program for years of service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a great team making everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connecting for a more fun and productive life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million ported lines in 2022. And there’s more: **We innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial** solutions (Claro Pay), and much more! We have **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, agribusiness, and other connectivity solutions**. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining services with social investments in **education and citizenship projects.** **So, is it a match? #JoinClaro and help us build the new together!**
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
Indeed
Junior Technical Services Center Technician - Juazeiro do Norte
### **General Information** **Country**Brazil **State/Region**Ceará **City**Juazeiro do Norte **Team**Grids and Innovability **Seniority**Junior (0\-1 years of experience) **Job Type**Permanent **Hire Type**Full\-Time **Work Regimen**On\-site **Posting Date**12\-Jan\-2026 **Expiration Date**31\-Jan\-2026 **Company**COMPANHIA ENERGÉTICA DO C ### **Description and Requirements** **Position:** Junior Technical Services Center Technician **Description and Requirements** **Who you will work with:** You will join the **Dispat & Serv South** team. **What you will do:** **In this role, you will be responsible for:** Acting as a real-time operator at BT’s Integrated Dispatch Center, managing BT emergency response in the distribution system within your area of responsibility while complying with all safety requirements; Supervising alerts and incidents in your area of responsibility to detect, group, and manage mass and individual responses; Assigning and coordinating field emergency response teams to handle mass alerts and incidents; Recording incidents with the necessary information for supply quality management; Recording emergency response process controls; Guiding electricians on the proper use of the communication system available in service vehicles; Responding to scheduled and unscheduled Low Voltage interventions; Authorizing and monitoring other scheduled Low Voltage interventions, as well as unscheduled interventions arising from diverse field team information requests. Ensuring accurate use of operational communication. **What you will do:** Challenging management of scheduled and emergency response incidents; contacting and monitoring field teams with constant focus on their safety. Being aware of shift work with the mission of maintaining energy quality and customer satisfaction at ENEL. **What we expect from you:** **Mandatory Academic Qualification** Electrical Engineering Technician **Technical Requirements:** Knowledge of field execution processes for emergency response activities; Knowledge of systems used, such as Oper\-BT and e\-Order. **Why join us?** **Our benefits:** Gym Assistance \- Wellhub Assistance for Children with Special Needs Childcare/Nanny Assistance Funeral Assistance for Legal Dependents eDucation \- Internal Learning Portal Extended Maternity and Paternity Leave Profit Sharing Medical and Dental Plans Private Pension Plan Wellness Programs Life Insurance Meal Allowance / Food Voucher Short Friday for eligible positions Birthday Day Off **Work Location:** Juazeiro do Norte, Ceará **Diversity, Equity, Inclusion and Selection Process** ENEL is a multicultural company that values diversity and inclusion in all forms. This position is open to talents of all ages, ethnic origins, genders, sexual orientations, gender identities, and people with or without disabilities. At ENEL, we believe true innovation stems from diversity! Our selection process is tailored for each position and includes an interview with our recruiters and a meeting with the manager for a technical assessment. If your profile matches the job description, our recruitment team will contact you with additional information about the recruitment process. We are looking for people who embody our values: Trust, Respect, Innovation, Proactivity, and Flexibility. Are you ready to make a difference and grow with us? Apply now and join us in leading the energy transition within the Services team. **Who we are** We are global leaders in energy generation, distribution, and sales, as well as the largest private operator of renewable energy. We generate, deliver, and sell energy in 28 countries across Europe, the Americas, Africa, Asia, and Oceania, and are committed to developing local communities and customers. We are committed to ensuring increasingly efficient, resilient, and digitized power grids, with the highest service standards, to support the future of the energy transition.
Av. Pref. Carlos Cruz, 1045 - Franciscanos, Juazeiro do Norte - CE, 63050-030, Brazil
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