**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break \- 40 hours per week. **Level:** Operational **Employment Type:** Permanent \- CLT labor code Responsible for supporting the control and collection of outstanding amounts, notifying debtors of arrears, recording negotiation information with debtors, preparing accountability and collections closure reports, as well as performing operational and administrative tasks and assisting in the credit recovery area’s routine activities—through controls, recordkeeping, provision of requested data and information, document verification and validation—in order to expedite and optimize agreement processes, debt renegotiation, and collection of overdue receivables, while ensuring compliance with deadlines, regulations, and policies. **Requirements:*** Higher education (in progress or completed) in Business Administration, Accounting, Economics, or related fields is desirable. * Intermediate proficiency in Microsoft Office. * Strong communication skills, both written and verbal. * Attention to detail and proactivity. * Experience in Collections. * Knowledge of Cooperative Legislation and regulations, as well as BACEN, CVM, and ANBIMA standards is desirable. **Benefits:** Medical assistance, Dental assistance, Profit-sharing program, Life insurance, Meal allowance