Description
Job Summary:
Join Netway Group, where you will perform installations and maintenance of telecommunications services, support the team, and uphold the company's image.
Key Highlights:
1. Installation and maintenance of internet, TV, and telephony services
2. Support in configuring modems, routers, and network devices
3. Customer-focused approach and excellence in service
Nice to meet you — we are **Liga Fibra and Netway Group**!
Here, we have a large team making everything happen! It is through the effort and dedication of each of our people that we have become a reference in what we do, united in pursuing our purpose:
"Exceeding expectations by connecting people and organizations, breaking down barriers."
With presence in over 40 cities across several Brazilian states, we deliver high-quality, stable connectivity, serving more than 70\.000 customers nationwide.
Our connection goes beyond providing reliable internet. We operate our own fiber route to São Paulo, ensuring superior performance when accessing websites and games hosted in that region.
We also offer Value-Added Services (VAS) aligned with our audience, such as:
Max, Paramount\+, Globoplay, Telemedicine, among others.
Our commitment extends beyond internet — we strive to provide well-being, convenience, and technological advancement for our customers.
**Join Netway Group and make your mark by shaping history!**
**Responsibilities and Duties**
PERFORM BASIC INSTALLATIONS OF INTERNET, TV, AND TELEPHONY SERVICES: At residential and commercial customer premises, adhering to established technical standards.
CARRY OUT SIMPLE CORRECTIVE MAINTENANCE: On networks and equipment, escalating more complex issues to the supervisor.
SUPPORT THE TEAM IN CONFIGURATION ACTIVITIES: Of modems, routers, and network devices.
ENSURE PROPER USE OF TOOLS, MATERIALS, AND VEHICLES: Provided for work purposes.
MAINTAIN A PROFESSIONAL Demeanor AND COURTEOUS SERVICE TO CUSTOMERS: Reinforcing the company's image.
COMPLY WITH OCCUPATIONAL SAFETY REGULATIONS: And use mandatory personal protective equipment (PPE).
**Requirements and Qualifications**
Prior experience (preferred) in basic installation and maintenance activities for telecommunications services.
Basic knowledge of internet networks, cabling, and equipment configuration.
Strong communication skills, willingness to learn, and ability to work collaboratively.
Availability for travel and external work assignments.
Completed high school education.
Ongoing or completed technical course in Telecommunications, Networking, or related fields is a plus.
**To join our team, it is essential to:**
Be proactive: act autonomously and anticipate solutions;
Pay attention to detail: deliver tasks with quality and precision;
Focus on the customer: prioritize excellence in service;
Have a desire to learn: demonstrate interest in growth and development;
Collaborate effectively: possess team spirit and a positive attitude;
Show respect and courtesy: maintain ethical conduct toward everyone.
**Why choose Netway Group?**
Our culture is our DNA! It has sustained our success so far and will continue to be the foundation for our future. To ensure a complete and positive journey, we offer: