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Job Summary: We are seeking a Monitoring Analyst to strengthen our team by monitoring application health, configuring solutions, and supporting technical areas. Key Highlights: 1. Talent growth and development in a collaborative environment. 2. An environment that values people, relationships, and development. 3. Genuine opportunities for professional and personal development. Join us in making a difference! We are looking for a **Monitoring Analyst** to further strengthen our team! If you believe in the power of teamwork, building a collaborative environment, and generating positive community impact, this opportunity is for you! At Cresol, growth means developing talent, strengthening connections, and creating an environment where every person feels valued. If you’re ready for this challenge and want to be part of something extraordinary, join Cresol and ride the orange wave! Together, we go further! **Responsibilities and Duties** * Monitor and measure application health—from infrastructure to end-user experience—in both production and non-production environments; * Track, analyze, and generate metrics using industry-standard tools and practices, aligned with functional and non-functional requirements defined by product, systems, and infrastructure teams; * Configure, maintain, and enhance monitoring and alerting solutions to ensure visibility and proactive incident response; * Develop and refine processes focused on improving system availability, capacity, and adherence to service-level agreements (SLAs); * Support technical and business teams in data analysis, contributing to evidence-based decision-making. **Requirements and Qualifications** * Bachelor’s degree in Computer Networks, Computer Science, Information Systems, or related fields; * Experience implementing and maintaining monitoring solutions in technology environments. **Required Technical Knowledge:** **Zabbix** * Configuration, editing, and maintenance of the tool; * Creation and management of items, triggers, templates, and alerts; * Basic knowledge of remote Bash script execution, automation, and integrations; * Infrastructure knowledge, including Docker, networking, Linux, Bash, APIs, and cloud environments; * Organization and standardization of various monitoring and alert automation approaches. **Grafana** * Configuration, editing, and maintenance of monitoring dashboards; * Integration and formatting of data from diverse data sources; * Creation and maintenance of dashboards tailored to user and stakeholder needs. **Dynatrace** * Configuration, editing, and maintenance of monitoring on the platform; * Analysis of metrics, logs, and traces to identify bottlenecks and risks; * Support for data-driven decision-making based on insights collected by the tool; * Contribution to continuous improvement of observability and user experience. **Additional Information** **Explore Our Benefits:** #### **For Your Growth and Future** **Service Length Bonus** – We recognize your dedication and journey with us. **Postgraduate Assistance** – We invest in your knowledge with special incentives for postgraduate studies. **Educational Discounts** – We offer exclusive partnerships with universities for undergraduate, graduate, and MBA programs. **Cresol Corporate University** – Exceptional learning opportunities to accelerate your career. #### **To Celebrate Special Moments** **Birthday Day Off** – In your birthday month, in addition to a special gift, you’re entitled to one day off to celebrate as you wish! **Parent Bonus** – Welcoming a child deserves celebration! Here, you receive a special incentive at this unique moment. **Baby Kit** – Cresol’s care begins at birth, with a special gift for your baby. **Wedding Assistance** – Financial support to celebrate this new chapter in your life. **Christmas Card** – A gift to make your holiday dinner even more special with those you love. #### **For Your Well-being and Quality of Life** **Health and Dental Plans** – Your health comes first! Monthly premiums are fully covered by Cresol. **Physical Activity Incentive** – Access to gyms, yoga, meditation, and more for your well-being. **Workplace Gymnastics** – Stretching and exercises at work, designed for your well-being. **Blood Donation Incentive** – We reinforce cooperation with a financial benefit for blood donors. **Cresol Cares** – Emotional support through free therapy sessions to care for your mental health. #### **For Your Security and Stability** **Life Insurance** – Extra protection for you, including coverage for critical illnesses. **Cresol Longevity Program** – Building financial reserves for a more secure future. **Private Pension Plan** – Plan your future with financial reserves and Cresol’s matching contribution. **Recognition Award** – We value those who make a difference and contribute to our story. **PRP (Profit-Sharing Program)** – Here, planning and effort lead to recognition and reward. #### **For You and Your Family** **Meal and/or Food Allowance** – To make your daily routine more convenient. **Childcare Assistance** – Support for the education and care of your children up to age 7. **School Supplies Assistance** – An incentive for your children’s education up to age 11 years and 11 months. **Transportation Allowance** – We facilitate your commute via public transportation. **Flexible Vacation** – Split your vacation into up to three periods for better personal planning. **Pet Leave** – Adopted a pet? You get two days off to enjoy this new family member. **Extended Maternity Leave** – Beyond the legal 120 days, choose either an additional 30 full days or 60 half-days. **Extended Paternity Leave** – Dads also get extra time to enjoy this moment, with 5 additional days beyond the legal requirement. #### **During Difficult Times** **Death Benefit** – Monthly financial support for one year to the legal dependents of a deceased employee. **Funeral Assistance** – Support for expenses during difficult times. **Bereavement Leave** – An additional 3 business days beyond the legally mandated leave, for farewells of parents, children, siblings, or spouses. #### **To Strengthen Our Sense of Belonging** **Uniform** – Comfort, identity, and pride in wearing our brand. ### **30 Years of History, 1 Million Members, and Many Opportunities to Grow With Us!** Founded in rural Paraná in 1995 with a bold purpose: **to be and make a difference**. Throughout this journey, we have become one of **Brazil’s leading Credit Cooperatives**, transforming lives through cooperation. Today, we operate in 19 Brazilian states, with over **11,000 employees**, consistently delivering financial solutions with excellence while fostering development for members, enterprises, and communities. We believe in the power of people and place them at the center of everything. We act with **lightness, humility, and simplicity**, confident that our strength lies in each employee—driving Cresol’s mission forward with **sustainability**. For six consecutive years, we have been recognized by **Great Place to Work (GPTW)** as one of the best companies to work for—reaffirming our commitment to an environment that values people, relationships, and development. **Here, you’ll find:** * \> Genuine opportunities for professional and personal development; * \> Training programs and leadership development initiatives; * \> A collaborative, diverse, and inclusive environment where everyone can be authentic; * \> Space to innovate and contribute to projects that make a difference in the world. **Why Choose Cresol for Your Career?** Because we value **relationships, purpose, and development**. Every employee is part of a story that has already transformed thousands of lives—and can transform yours too. **Help Us Build the Future!** Check out our openings and join this success story!
