SALES ASSOCIATE DESCRIPTION Responsibilities **Customer Service:** welcome and assist customers in the store, identifying their needs and offering suitable solutions. **Product Demonstration:** present and demonstrate telecommunications products and services, such as smartphones, phone plans, internet, and subscription TV. **Targets:** meet sales goals, performance indicators, and company commercial policies. **Sales:** conduct product and service sales and fully register sales in internal systems, ensuring accuracy of information to guarantee completion of all stages of the sales process. **Customer Support:** provide technical information and clarify customer questions about the products and services offered. **Store Organization:** keep the store organized, including product placement. **Promotions and Offers:** inform customers about promotions and special offers, encouraging the purchase of additional products. **Training:** participate in training on products, services, sales techniques, and use of corporate systems whenever necessary. **Behavior:** demonstrate commitment to the company's culture, values, policies, and regulations, including codes of conduct, safety, and ethics in all interactions and decisions. Requirements **Education:** High school diploma; courses or training in sales will be a plus. **Computer Skills:** basic to intermediate **Experience:** previous experience in sales, preferably in telecommunications or electronics stores. **Technical Knowledge:** basic knowledge of telecommunications products and services. **Availability:** flexibility to work variable hours, including weekends and holidays. ADDITIONAL QUALIFICATIONS Courses or training in sales. Experience in sales within the technology and/or telecommunications sector. PROFILE **Clear and objective communication:** ability to express oneself, actively listen to the customer, and convey information persuasively is crucial. **Customer Relationship:** ability to build and maintain positive relationships with customers. **Handling Objections:** ability to overcome hesitations, doubts, and customer resistance, turning them into opportunities to close deals. **Proactivity:** ability to work proactively, with a focus on results and goals. **Resilience and persistence:** ability to accept rejections without becoming demotivated, maintaining good service and determination to continue pursuing results. **Routines:** ease in following structured sales routines and registering information in the sales system. Benefits Initial compensation R$ 1800.00 Transportation allowance Food allowance average R$300 Expense allowance average R$400 Performance and productivity bonuses Opportunity for professional growth Health and dental plan (optional) Total Pass **Up to 80% discount at pharmacies:** Drogasil, Droga Raia, Globo and others. (Clude) 24h Telemedicine with general practitioners and specialists (Clude) Online Psychological Counseling with specialized professionals (Clude) **ADDITIONAL INFORMATION:** **Employment type:** CLT **Work location:** IMPERATRIZ/MA **Work mode:** On-site ABOUT THE COMPANY We are part of one of the largest telecommunications groups in the world, dedicated to providing the best telephone service experience to its customers—Claro. Operating across multiple channels, SME/STORES/PAP, our purpose is to bring the universe of possibilities that Claro offers to our customers through excellent service. We believe diversity complements and strengthens us; therefore, we seek diverse individuals to join our successful team! We look for people with drive, creativity, adaptability, interest, and enthusiasm to join us in tackling various challenges, in a learning environment based on collaboration, respect, and diversity, where our employees have autonomy and are empowered to make decisions. Join the DIN SERVICES group! Authorized Claro Agent. Authorized Claro Agent since 2016. ⭐️We are among the top 5 largest Claro AA in Brazil We are #1 PME/NO ️\#claroelitegroup