* Maintain contact with clients by offering and quoting products from **JPA DISTRIBUIDORA** to promote sales, as well as prospecting new customers in the market and closing deals. * Prepare commercial proposals for clients based on prepared budgets; * Actively serve customers in the store; * Attend to customers, always seeking to add value to the service and products sold by the company; * Assess customer needs and provide assistance and information about product features; * Build productive and trustworthy relationships with customers; * Welcome customers to the store and respond to their requests; * Assist in market research to support the implementation of new products, evaluating necessity and feasibility with the sales management team; * Always strive for excellence in customer service to ensure full customer satisfaction. * Accompany the customer through the return, cancellation, and warranty process for goods, guiding it through the responsible department; * Conduct daily and monthly follow\-up on your customer portfolio, always aiming for a monthly positive rate above 80%; * Maintain cordiality, communication, and good relationships with internal and external customers; * Negotiate discounts, payment methods, and delivery terms with customers according to established commercial policies and predefined profit margins; * Remain familiar with the products offered and discuss available options; * Prospect new customers; * Perform active selling with customers using all available communication tools; * Carry out pre\-sales, follow\-up, and after\-sales service, recording according to established routines and procedures; * Follow and achieve monthly, quarterly, and annual sales targets set for the department.