Junior Network Support Analyst

Description

Job Summary: We are seeking a professional to configure network equipment, support field technicians, and update documentation—driving digital transformation with intelligence. Key Highlights: 1. Configure LAN, WAN, and Wi-Fi equipment from Fortinet or Cisco. 2. Support field technicians by guiding them on configurations required to activate services. 3. Update network documentation and topologies. At Vivo Vita, we are technology specialists in network infrastructure and cybersecurity, with a clear purpose: to drive digital transformation with intelligence, security, and innovation. Here, we turn strategy into impact. We create solutions that optimize processes, strengthen operational resilience, and build more secure digital environments. We believe the future is built by people. That’s why we seek talents eager to learn, grow, and co-create with us in a collaborative, flexible, and connected environment. We value creativity, initiative, and the drive to transform challenges into tangible results. We are committed to delivering cutting-edge technology, continuous development, and experiences that expand each person’s potential. Join a team that innovates, inspires, and transforms tomorrow. **Responsibilities and Duties** * Configure LAN, WAN, and Wi\-Fi equipment from Fortinet or Cisco. * Support field technicians by guiding them on configurations required to activate SD-WAN, Wi\-Fi, and LAN services. * Update network documentation and topologies. **Requirements and Qualifications** * Experience in network equipment support and configuration: WAN, LAN, and Wireless. * Bachelor’s degree completed or in progress in IT or related fields. * Knowledge of Fortinet equipment configuration. * Experience configuring QoS, HSRP, VLANs, and SNMP. **Additional Information** **Benefits for a Vitalent:** * Meal voucher (Pluxee Benefits); * Medical and dental assistance (extendable to dependents); * Childcare allowance; * Life insurance; * Private pension plan; * Birthday day off (1 paid day off within the employee’s birth month); * Profit-sharing program; * Exclusive employee offer from Vivo (50% discount on bill under employee’s name), with special discounts on landline, broadband, and TV; * Discounts at universities, courses, and continuing education programs; * Partnerships with Sesc and Senai; * Well-being programs. We are **Vivo Vita**, an integrator of services and solutions within the **Telefônica Group**. We operate in an aggregating and consistent manner, integrating solutions for the technology market. Our portfolio includes Connectivity, Mobility, Collaboration, Video, Automation, Data Center, and Virtualization solutions, as well as advanced services, Consulting, and Managed Services to ensure availability across the most complex technological environments; Join Vivo Vita!