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Job Summary: A guest service professional responsible for check-ins/check-outs, reservations, payments, and providing information about the local area and tourist attractions. Key Highlights: 1. Guest service and demand management 2. Performing check-ins, check-outs, and reservations 3. Knowledge of payments and financial transactions **Description:** Completed high school education; Customer service techniques; Computer skills; Knowledge of payments and financial transactions; Spanish language proficiency. Provide guest service in person or by phone, record guest requests, and forward them to the responsible departments. Provide information about the local area, tourist attractions, restaurants, and other points of interest for guests. Process check\-in, room changes, walk\-in arrivals, and check\-out for guests. Monitor and control guest and visitor access to hotel premises. Receive payments and enter them into the system. Make reservations for guests, either in person, by phone, or via e\-mail. Verify and reconcile transactions (check\-ins/check\-outs, payments, etc.). 2511270202401761512
