Activities: * Remote and telephone support to assist customers. Required Qualifications: * Basic knowledge of SQL (SELECT, UPDATE, analysis of views and procedures); * Previous experience in helpdesk and customer service. Desired Qualifications: * Basic knowledge of Electronic Invoicing; basic understanding of cloud servers. Job Type: Full-time CLT Benefits: * Health insurance * Dental insurance * Childcare allowance * Education allowance * Life insurance * Meal voucher * Transportation voucher Work Location: On-site