Receptionist - Vivo

Description

Job Summary: Responsible for greeting customers, presenting products, organizing customer service, and ensuring a positive in-store experience. Key Highlights: 1. Customer service and relationship management 2. Organization of in-store customer service flow 3. Product display and demonstration RESPONSIBILITIES: Approaches customers to introduce them to the store and our products. Provides initial customer service (reception) in-store. Interacts with customers to identify and direct their needs. Issues queue numbers for customers waiting their turn. Demonstrates products to customers while they wait. Organizes customer service according to available sales representatives Displays devices and accessories on display units and demo stations. BEHAVIORAL COMPETENCIES Proactivity Effective Communication Empathy Friendliness Organization Curiosity Professional Appearance TECHNICAL COMPETENCIES Basic technological knowledge Basic knowledge of Vivo and Alea operating systems Knowledge of customer approach techniques Understanding of Alea culture and team roles Experience 6 months in this role Education Completed High School Minimum Education Level: High School (Secondary Education) * TOTALPASS * MEAL ALLOWANCE * TRANSPORTATION ALLOWANCE * LIFE INSURANCE * DENTAL PLAN * MEDICAL PLAN