Browse
···
Log in / Register
Job Summary: This position is part of Leveros’ Sales Team, operating via phone, WhatsApp, and digital channels, with a focus on providing consultative customer service and supporting the air conditioning sales process. Key Highlights: 1. Consultative customer service and sales follow-up 2. Focus on results and customer relationship 3. Part of Leveros’ strategic sales team This position is part of Leveros’ Sales Team and plays an essential role in customers’ purchasing journey. Work is conducted via phone, WhatsApp, and digital channels, focusing on understanding customers’ needs and offering optimal air conditioning solutions. The role bridges consultative service and end-to-end sales process support, from initial contact through order finalization. We seek a results-oriented individual committed to service quality and building strong customer relationships. **About Leveros** ------------------- Leveros is one of Brazil’s largest retailers in the air conditioning market, with over 47 years of history, nationwide presence, and a clear ambition: to become the #1 company in the segment by 2030\. We are experiencing consistent organizational, cultural, and technological transformation. We value ownership mindset, accountability, and cross-functional collaboration to sustain high-quality growth. Here, the Sales Department serves as a strategic business lever, connecting customers with the best air conditioning solutions. **Work Model** ---------------------- On-site work in Assis/SP. **Responsibilities and Duties** **Your Mission** -------------------------- Deliver consultative customer service, identifying needs and offering suitable air conditioning solutions. Lead the sales process from first contact through order closure, ensuring service quality, achievement of targets, and customer satisfaction. **Your Daily Activities** -------------------------------------- * Provide consultative customer service via phone, WhatsApp, and digital channels. * Identify customer needs and advise on selection of air conditioning equipment. * Prepare quotations and commercial proposals aligned with customer requirements. * Record customer interactions, quotations, and sales in company systems. * Track sent quotations and conduct follow\-up to convert them into sales. * Register customers and enter orders into the system. * Monitor initial post\-sale processes, tracking orders from placement through delivery. * Prospect new opportunities from existing customer base and received leads. * Stay updated on products, campaigns, and commercial terms. * Comply with company service standards and internal policies. **Requirements and Qualifications** **What You Need to Take on This Challenge** --------------------------------------------- * Completed high school education. * Experience in inside sales, telesales, or commercial customer service via phone and digital channels. * Experience working with sales targets and performance metrics. * Basic computer skills and proficiency in Microsoft Office. * Ability to negotiate and articulate commercial arguments. * Organizational skills for managing quotations, sales pipeline, and customer follow-up. * Strong verbal and written communication skills. **Preferred Qualifications** ---------------- * Experience in retail sales. * Familiarity with CRM systems or sales platforms. * Interest in technical learning about air conditioning products. **JOIN US IN MAKING HISTORY** ---------------------------------- Here, every decision matters—and the impact is real. **Additional Information** **What We Offer:** --------------------- * Meal/Voucher Allowance * Transportation Voucher * Life Insurance * Childcare Assistance * Medical and Dental Assistance * TotalPass * Profit Sharing Plan (PPR) * Benefits Club (Leisure, Education, and Health) * Tuition Assistance * Corporate Library * Rest Room * A full year of initiatives designed exclusively for you Welcome to Leveros \- We are a company that professionalizes the Air Conditioning market. For 47 years, Leveros has been a pioneer in this industry, driving significant changes in the sector. Since our founding, we have driven spatial transformation and sustainable energy use, guided by a solid purpose: to professionalize and raise awareness across the Air Conditioning market to enhance everyone’s well-being. Our journey is marked by remarkable achievements, during which we have established a respected presence in over five Brazilian states. Air Conditioning: Our air conditioning products are designed to perfectly adapt to individual needs, ensuring exceptional well-being for all. As pioneers in our industry, we remain committed to shaping this reality further—integrating innovation, ethics, and environmental responsibility into everything we do. We invite you to join us on this transformative journey!
