Description
Job Summary:
Professional responsible for monitoring internal processes, negotiating receivables with delinquent customers, performing calculations, and preparing debt settlement letters.
Key Highlights:
1. Customer service and negotiation with delinquent customers
2. Internal process management and follow-up on pending items
3. Interest calculation, issuance, and settlement of receivables
Monitor internal processes and follow up on pending items forwarded to customers and suppliers, both internal and external;
Contact and negotiate receivables with delinquent customers via telephone, e-mail, or corporate WhatsApp;
Serve delinquent customers either in person or digitally, and negotiate debt settlements;
Calculate interest and late fees, when necessary;
Issue, record, and/or settle receivables;
Prepare debt settlement letters;
And other duties.
Employment Type: Full-time, CLT (Consolidation of Labor Laws) permanent position
Compensation: R$2.000,00 - R$2.200,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Commercial partnerships and discounts
* Life insurance
* Meal allowance
* Transportation allowance
Selection Question(s):
* What is your salary expectation?
Education:
* Completed high school (Mandatory)
Experience:
* Collections experience (Mandatory)
Work Location: On-site