Amais Educação is hiring a Technical Support Representative N2 to work **on-site in Blumenau, SC**. If you are passionate about technology and enjoy challenges, join our team! **Responsibilities and duties** * Provide customer support via ticketing systems and help desk platforms. * Identify, diagnose, and resolve technical issues according to the tasks assigned at Level 2. **Requirements and qualifications** * Experience in Level 2 technical support. * Diagnostic and problem-solving skills. * Ability to communicate clearly and effectively, both verbally and in writing. * Proactivity and teamwork skills. * Knowledge of relational databases. **Additional information** More than benefits — comprehensive care for you and your professional journey! Here’s what you’ll find with us: * Transportation allowance * Meal or food allowance (Alelo) * Health insurance plan * Life insurance * Auster (Health and Well-being) * TotalPass (Gym membership program) We believe in the power of diversity and in education’s ability to transform realities. Therefore, we encourage applications from individuals of all backgrounds — with respect, inclusion, and equity. Inspira Educators Network believes that unified management is the catalyst for effectively turning dreams into reality. To achieve this, we support the pedagogical distinctions already guiding each local network, valuing innovative educational projects capable of ensuring academic excellence while strengthening the legacy of each school in the group through investments in people, technology, and new educational solutions tailored to the needs of our school communities. Join the Inspira Experience as part of a network that believes in education’s transformative power. If, like us, you embrace education as a path toward a better future, you’re already part of our team!
João Silva
Indeed · HR
João Silva
Indeed · HR
