Description
The company is seeking a Customer Support Assistant in Rio do Sul.
**Responsibilities:**
Customer service via chat, email, and telephone. Conduct customer training. Register stores in the system. Maintain the knowledge base (help center). Log support tickets in the system to resolve issues. Prepare departmental performance indicator reports.
Previous experience as a Customer Support Assistant, Customer Service Assistant, Technical Support Agent, or Help Desk Assistant may indicate suitability for some of the responsibilities of this position.
Currently pursuing a bachelor's degree. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Profit Sharing
* Medical Plan
* Dental Plan
* Life Insurance
* SESC Benefit Program
* Birthday Day Off
* Career Development Plan
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Duration: Full-time
* Working Hours: Business hours. Monday to Friday.