Site Reliability Engineer

Description

Job Summary: We are seeking experienced SREs to build the foundation of our platform, ensuring scalability, observability, resilience, and operational security. Key Highlights: 1. Develop the infrastructure platform with broad involvement in cloud management. 2. Contribute to management, observability, security, and scalability. 3. Maintain and optimize infrastructure services such as Kubernetes and NATS. **Enter** (formerly Talisman AI) was founded in 2023 with the mission of making Brazil a leader in Artificial Intelligence. We combine human expertise with the efficiency of AI to help major companies across Latin America optimize high-volume, labor-intensive critical processes. We began our journey by applying AI to generate large-scale customized legal defenses, enabling major enterprises to reduce legal costs and increase their success rates. Our clients include Nubank, Banco BMG, iFood, SulAmérica, Light, Banco Inter, Banco C6, among others. **Requirements** We are seeking experienced SREs (Site Reliability Engineers) to build the foundation of our platform. This role is critical to ensuring the scalability, observability, resilience, and security of our operations. At Enter, the SRE develops the infrastructure platform used by the company’s engineers—leveraging and refining existing systems while building new services that enhance scalability and usability. This is a broad-role position covering cloud (AWS) management, observability services, messaging, storage, incident management, and security. Prior experience in all these areas is not required, provided you possess innate curiosity and the ability to rapidly learn complex concepts. In practice: * Directly contribute to developing features and maintaining infrastructure services for management, observability, security, messaging, scalability, compliance, and incident response. * Maintain and optimize infrastructure services such as Kubernetes, NATS, Postgres, Redis, Istio, Grafana, Prometheus, etc. * Define monitoring and observability standards for infrastructure services; * Perform troubleshooting and assist in resolving production incidents; * Manage and improve tools and processes related to enterprise-wide infrastructure management (Infrastructure-as-Code standards, CI/CD design, etc.); * Develop the necessary systems to replicate our infrastructure, generating on-demand specialized environments. **What we value:** * Professionals who are not satisfied with superficial answers and dive deeply into details. * Low need for individual recognition, prioritizing outcomes over personal credit. * Exceptional ability to tackle open-ended problems in unstructured environments. * Willingness to learn, mentor, lead, and follow as needed. * Disproportionate sense of urgency, always keeping scalability and creation of replicable processes in mind to ensure long-term success. * Genuinely curious individuals capable of rapidly learning difficult concepts. **Ideally, you have:** * At least 3 years of professional experience as a Backend Engineer, SRE, Cloud Engineer, or similar role. * Advanced Linux and AWS user. * Experience developing and/or maintaining Kubernetes, NATS, Istio, Grafana, Prometheus, Terraform (Tofu). **Nice-to-have:** * Bachelor’s degree in Computer Science, Engineering, or related fields. * Proficiency in Python.