SENIOR SYSTEMS ANALYST

Description

Job Summary: Develop computerized applications by designing, implementing, and maintaining systems to ensure quality, cost-effectiveness, timeliness, and benefits, as well as training and supporting users. Key Highlights: 1. Development, implementation, and maintenance of computerized systems 2. Performance analysis, reassessment of routines, and suggestion of methodologies 3. User training and support for developed systems Develop computerized applications by designing, implementing, and maintaining systems using appropriate methodologies and techniques to meet established objectives regarding quality, costs, deadlines, and benefits. **Responsibilities and Duties** * Participate in data gathering and define methods and resources required for system implementation and/or modification of existing systems; * Analyze the performance of implemented systems, reassess routines, manuals, and work methods to verify user satisfaction and suggest more effective work methodologies; * Design information flow diagrams and prepare manuals for developed systems or projects to facilitate usage and understanding; * Train and support users in operating developed or third-party acquired systems to ensure proper functionality; * Train implementation and support teams on appropriate use of basic software to ensure readiness for their respective tasks; * Prepare and maintain system documentation according to company standards, safeguard its storage, and distribute it to users to guide system operation and resolve potential usage questions; * Plan and collect information from users to implement data processing systems; * Implement and maintain systems while ensuring efficiency, rationality, and resolution of technical issues; * Prepare system manuals; * Define testing procedures for installed or maintenance-requiring software prior to replacing production versions, aiming to control impact on current routines; * Ensure that developed products comply with specifications defined by clients and the company; * Prepare clear and easily understandable documentation for systems and applications to facilitate interpretation by developers; * Gather information through interviews with end users and development managers to design processes used in developing systems and applications; * Guide support areas in consulting technical documentation and alternative information sources, simulating problems in controlled environments when necessary or escalating to support; * Administer the IT environment, providing Level 2 technical support and preparing technical documentation. **Requirements and Qualifications** * Bachelor’s degree in Systems Administration, Systems Analysis, or Computer Science; * Relevant professional experience required. **Additional Information** Monday to Friday, from 08:00 to 17:00, with a 1-hour lunch break. The **SPDM** \- Paulista Association for the Development of Medicine is a non-profit civil association of philanthropic nature, recognized as being of federal, state, and municipal public utility at its headquarters, respectively by Decrees No. 57\.925, dated 03/04/1966; No. 40\.103, dated 05/17/1962; and No. 8\.911, dated 07/30/1970\. The Association’s primary directive is its integration into the health system, focused on treatment, disease prevention, and promotion of primary, secondary, and tertiary health care, strengthening ties with the local community and reaffirming its social commitment to serving all individuals without discrimination. With institutional growth, **SPDM** has expanded its scope of activities through ongoing projects in Social Assistance and Education. This wide range of initiatives increasingly consolidates **SPDM** as a large-scale philanthropic institution pursuing economic, social, and environmental sustainability. Thus, SPDM contributes effectively to the continuous improvement of services provided by Brazil’s Unified Health System (SUS), primarily aiming to guarantee universality and equitable access to health care, essential for human and social development. Our commitment is to foster an inclusive culture embracing diversity, empowering our employees to contribute their best. All qualified candidates will be considered for positions without distinction based on ethnicity, religion, sexual orientation, gender identity and/or expression, age, race, nationality, or disability. SPDM is an equal opportunity employer for all individuals meeting minimum requirements. We value idea sharing, teamwork culture, respect for diversity, and inclusion. **MISSION** To deliver health care with excellence, free from prejudice, distinction, or classification of citizens. **VISION** To be recognized as Brazil’s largest and most competent philanthropic health organization. **VALUES** * Capacity building * Social commitment * Reliability * Entrepreneurship * Equity * Ethics * Humanization * Quality * Ecological, economic, and social sustainability * Tradition * Transparency **HGPED** The General Hospital of Pedreira is managed by **SPDM** – Paulista Association for the Development of Medicine, under a management agreement with the São Paulo State Department of Health. Inaugurated on June 26, 1998, the hospital was established to fulfill a long-standing community demand. The General Hospital of Pedreira strives for excellence in public health services, guided by social responsibility actions and unwavering commitment to the principles of Brazil’s Unified Health System (SUS), which consistently inform its directives.