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Senior Operations Analyst

Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça do Patriarca, 62 - Historic Center of São Paulo, São Paulo - SP, 01002-010, Brazil
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Description

Job Summary: We are seeking an engaged professional to optimize processes, create KPIs and dashboards, and support managers with data-driven decision-making in a collaborative and learning-oriented environment. Key Highlights: 1. Welcoming, collaborative, and continuously learning environment 2. Focus on creating accessible, flexible, and simple mobility solutions 3. Vibrant, diverse culture that values curious and innovative people Although cars play a fundamental role in many people’s lives, only 25% of Latin America’s population has access to one. That’s why Kovi was born—to change this statistic! We believe everyone deserves the opportunity to drive their own lives, and in pursuit of this purpose, we work every day to create accessible, flexible, and simple mobility solutions. Today, we already offer rental plans under the unprecedented “pay-as-you-use” model, car purchases without credit analysis, and simplified auto insurance enrollment. And we aim to continue promoting inclusion through efficiency and innovation! The challenge is great—but our desire to make a difference is even greater! We’re looking for incredible people to join this revolution. Here, you’ll find a welcoming, collaborative, and continuously learning environment. \#JoinKovi! ### **The Kovi Team:** Being a Kover means being deeply engaged when it comes to challenges. We love people who care about others, who have sparkle in their eyes and abundant enthusiasm to change the world. If you believe in a world where everyone has the opportunity to drive their own life, come be \#Kover! **Responsibilities and Duties** * Conduct studies, diagnostics, and reviews of activity workflows; * Develop and update KPIs and dashboards; * Monitor controls; * Plan and implement process improvements; * Collaborate across business areas; * Create and update work materials (presentations, manuals, work instructions); * Perform administrative tasks (procurement, payments, inventory controls, etc.); * Support managers with supporting materials and data for decision-making. **Requirements and Qualifications** * Experience structuring KPIs and dashboards; * Advanced Excel and basic SQL required; * Knowledge of processes and continuous improvement; * Ability to create presentations, manuals, and other work materials; * Interest in technology and risk management; * Proficiency using operating systems. * Analytical mindset — conduct qualitative and/or quantitative analyses for decision-making * Critical thinking — rationally prioritize tasks and necessary actions * Proactivity — take initiative independently * Teamwork — collaborate effectively with peers on daily tasks * Strong communication — clearly convey ideas and messages to others * Empathy toward customers — customer-centric mindset * Task execution: perform activities autonomously, requiring minimal guidance or supervision from managers; * Content: profile of a collaborator knowledgeable about the tasks and already capable of handling basic/complex daily challenges. **Additional Information** **What You’ll Find Here:** **Life Insurance:** To protect our greatest asset—our Kovers. **Health Plan:** Taking care of yourself and staying well matters. **Dental Plan:** So you can flash that beautiful smile! **Flash Card:** Your meal and/or food allowance on a single card! After all, as the saying goes: “An empty stomach doesn’t stand upright!” **SESC Partnership:** Benefit enrollment available after 90 days of employment. **Transportation Allowance or Fuel Allowance:** Your choice—how you move is entirely up to you. **Parents and Children:** Daycare assistance, extended maternity leave of 180 days, and extended paternity leave of 20 days. **Wellhub:** All Kovers are entitled to exercise with partial subsidy by Kovi. **Kovenção:** A meeting where Kovi’s leadership connects with the entire company so everyone stays informed on business status. About Kovi At Kovi, we believe mobility changes directions. Founded in 2018 with a clear purpose—to create opportunities enabling everyone to drive their lives—we are now a reference in delivering innovative solutions to customers, promoting financial inclusion and autonomy for those who keep cities moving. More than a tech company, we’re a team passionate about real impact. Here, we combine data, empathy, and boldness to build a fair, sustainable, and accessible ecosystem—and this is just the beginning. Our Culture Our culture is vibrant, diverse, and collaborative. We value curious people who learn quickly, think differently, and co-create. At Kovi, you have the freedom to be yourself—and space to grow beyond what you ever imagined. We believe innovation is the engine of change. Therefore, we encourage new ideas, experimentation, and data-driven decisions. We’re also driven by a strong sense of ownership: every person here is the protagonist of their journey. Diversity matters. Inclusion matters too. That’s why we’re committed to building a safe, respectful, and welcoming environment for everyone. Shall we go together? If you seek purpose, real challenges, and want to join a team reinventing the present to build a fairer future, your place may be right here.

Source:  indeed View original post
João Silva
Indeed · HR

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