Specialized service providing personalized customer support. The professional will perform reception, customer service and guidance activities, as well as support bank staff in specific situations. SUMMARY OF RESPONSIBILITIES Monitoring the opening and closing of the branch Controlling entry and exit of people Informing branch staff if any ATM malfunction or foreign object attached to the equipment is detected Receiving and attending customers Support activities Queue organization Conflict mediation Emergency support MAIN REQUIREMENTS – SERVICE PROVIDER Excellent verbal and non-verbal communication skills Empathy and positive energy Persuasion ability Enjoy interacting with people Practice active listening Polite, courteous and friendly demeanor Corporate \| Internal Helpful attitude Impeccable personal grooming Emotional control Completed secondary education **Minimum Education:** High School (Secondary Education) Meal allowance