Description
**Job Description:**
**Key Responsibilities:**
Ensure the development and maintenance of maintenance systems, ensuring compliance with Caterpillar Best Practices and support for contract operations.
Prepare and validate technical failure reports (AFA), identifying root causes and proposing corrective and preventive actions in collaboration with the manufacturer.
Manage warranty-related activities, ensuring expense control in accordance with the approved budget.
Lead team management activities, promoting professional development, performance monitoring, conflict resolution, and alignment of tasks.
Support continuous improvement of Services and Contracts operations by proposing technologies, tools, and solutions that enhance efficiency, quality, and reduce repair time.
Ensure compliance with internal standards, the Compliance Program, and the Company’s Code of Conduct and Ethics.
**Technical Competencies:**
Maintenance system and monitoring software management;
Knowledge of telematics and equipment monitoring;
Preparation of technical reports and failure analysis (AFA);
Management of KPIs, warranties, and contracts;
Familiarity with Caterpillar Best Practices;
Management of technical teams and people development;
Advanced Microsoft Office Suite;
Intermediate Power BI;
Fluent English.
**Education:** Bachelor's degree in Engineering.
**Requirements:**
Fluent English;
Advanced knowledge of telematics and monitoring systems;
Willingness to work in operational environments and support contracts.
**Work Modality:**
100% On-site
**Benefits:**
Market-competitive salary
Profit or Results Sharing Program
Transportation Allowance or Company Shuttle
Meal Voucher or On-site Cafeteria
Medical Assistance
Dental Assistance
Life Insurance
Christmas Bonus
Training Program
Partnership Agreements with External Companies
Workplace Gymnastics