Description
Job Summary:
We are seeking an IT Support and Infrastructure Technician to ensure technological continuity across Burger King units, performing physical maintenance and remote technical support.
Key Highlights:
1. Direct on-site support at Burger King stores
2. Infrastructure maintenance and technical support
3. Proactive profile with fast learning ability
We are looking for an **IT Support and Infrastructure Technician** to ensure technological continuity across **Burger King** units.
The professional will work directly in stores performing physical infrastructure maintenance, as well as providing remote support to resolve technical service requests.
We seek a proactive candidate with fast learning ability and full availability for mobility.
**SUBMIT YOUR RESUME VIA EMAIL OR WHATSAPP:**
daliane.torres@deburger.com.br
**Responsibilities and Duties**
* Installation, configuration, and repair of structured cabling
* Rack organization, switch configuration, and Wi-Fi access point setup
* Physical and logical maintenance of POS systems (cash registers)
* Support for self-service kiosks, kitchen display systems (KDS), and thermal printers
* Handling Level 1 and Level 2 service requests (Service Desk)
* Support for operating systems, software, and connectivity
* Performing preventive maintenance at stores
* Equipment inventory control and assistance in approval of new assets
**Requirements**
**Education:**
* Technical or undergraduate degree in IT (in progress or completed)
**Mandatory:**
* Valid driver's license (Category A/B)
* Full availability for travel
**Technical Knowledge:**
* Networking (TCP/IP)
* Hardware assembly and maintenance
* Windows operating systems
Employment Type: Permanent CLT
Compensation: Starting at R$2.300,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance
* Food voucher
* Transportation allowance
Work Location: On the road