Job Summary: Technical Support and IT Maintenance professional to work in a strategic and technical environment, focused on excellence in service delivery and solution implementation. Key Highlights: 1. Professional growth with training and continuous development. 2. Real opportunities for development and continuous learning. 3. Dynamic environment with participation in challenging projects. Performs technical support and maintenance in IT environments of moderate complexity. Culture and Team Wyntech’s culture is described as strategic and technical, with a team composed of qualified professionals specialized in various IT domains. All share a common strategic vision focused on excellence in service delivery and solution implementation. **Responsibilities and Duties** **Responsibilities:** * Manage service tickets and provide second-level support; * Keep hardware and software updated; * Implement improvements in support processes; * Interact with end users and other technical teams. **Requirements and Qualifications** **Technical Requirements:** * Technical or undergraduate degree in IT; * Intermediate knowledge of networks, Active Directory, and security; * Minimum 4 years of prior experience in technical support. * Certifications. **Additional Information** We value our employees and therefore offer a comprehensive benefits package that supports well-being, security, and quality of life, including: Transportation Allowance – Daily commuting assistance between home and workplace. Meal/Meal Allowance – Monthly credit for meals or purchases at accredited establishments. Medical and Dental Assistance – Health plans with broad coverage, ensuring high-quality care. Life Insurance – Financial protection for the employee and their family. Training and Development – Ongoing professional development and upskilling. Partnership: Sesc. Our goal is to provide a healthy, safe, and motivating work environment where employees can develop and grow alongside the company. We are looking for talents who want to grow with us! At Wyntech, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic environment offering real development opportunities, continuous learning, and involvement in challenging projects, this is the right place for you. **Join our team and help build the future of technology with us!** www.wyntech.inf.br e-mail rh@wyntech.inf.br