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Job Summary: Turbonet is seeking a proactive Operations Coordinator to organize and develop operations, ensuring efficiency, quality, and excellence in customer service. Key Highlights: 1. Real opportunity for professional growth 2. Direct support to sales, finance, and technical support teams 3. Focus on excellence in customer service and problem resolution Turbonet is looking for an **Operations Coordinator** to join our team and directly manage and develop the company's operations, ensuring efficiency, quality, and excellence in customer service. Main Responsibilities: * Provide direct support to **sales, finance, and technical support teams** * Monitor and analyze **performance goals and metrics** * Ensure **quality control of processes and customer interactions** * Maintain **excellence in customer service** * Assist in **managing external teams** * Identify and resolve **operational problems** * Propose continuous improvements to internal processes Requirements: * **Proactive, organized, and responsible** profile * Strong communication skills and leadership ability * Ability to work with goals and metrics * Proficiency in problem solving * Commitment and strategic vision Preferred Qualifications: * Experience in the **telecommunications sector** * Experience managing operational teams * Knowledge of internet service provider processes Compensation and Benefits: * Salary **commensurate with market standards** * Attractive benefits * **Real opportunity for professional growth** If you are dynamic, proactive, and enjoy challenges, this opportunity is for you! Compensation: R$3\.500,00 \- R$4\.500,00 per month Selection Question(s): * DO YOU HAVE EXPERIENCE IN TELECOMMUNICATIONS COMPANIES? PLEASE TELL US A LITTLE ABOUT YOUR EXPERIENCE Work Location: On-site
