**Company Description** John Crane, a Smiths Group company, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 locations in over 50 countries and employ over 6,000 people worldwide. We partner with our customers to help them maintain safe operations, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of the Smiths Group. For over 170 years, Smiths has been pioneering engineering progress for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security and defense, space and aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. **Job Description** * Conduct feasibility studies to identify gaps and improvement opportunities at customer sites, supporting the development of performance-based contracts. * Implement, operate, and manage Service Program contracts, ensuring excellence in execution. * Deliver technical and managerial presentations demonstrating John Crane solutions and their added value. * Monitor contract profitability and P&L, reporting results, actions, and risks. * Ensure quality in delivery, avoiding value gaps and guaranteeing fulfillment of commitments made. * Highlight technical differentiators of products during contract execution. * Present tangible results to customers, conduct critical analyses, and support contract renewals. * Support Sales and Business teams with information, evidence, and success stories. * Promote product image and credibility through studies and improvements presented to customers. * Maintain alignment with leadership on contract requirements. * Supervise and interact with engineers and technicians during Contract Review Meetings. * Stay technically updated and suggest continuous improvements. * Comply with standards, processes, and requirements of the Integrated Management System. * Preserve confidentiality of company information. * Perform other related activities as directed by leadership. **Qualifications** Bachelor’s degree in Engineering. DESIRED KNOWLEDGE: * Proficiency in Key Performance Indicators (KPIs); * Intermediate English; * Basic Spanish; * Experience in people management; * Knowledge of rotating equipment (pumps, compressors, turbines, agitators); * Knowledge of mechanical seals, couplings, industrial filtration, and seal support systems; * Microsoft Office suite. **Additional Information** With colleagues spread across the globe, we are proud of our diversity. To promote inclusion, we administer Employee Resource Groups (ERGs) to provide a safe space for employees to connect and support one another. Our cross-company ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. Across our entire organization, we recognize excellence through the Smiths Excellence Awards — our annual celebration of the most extraordinary activities, people, and projects that best demonstrate our strengths and help drive our business forward. We announce these awards during our annual Smiths Day, a global celebration of Smiths across our network. Join us for an outstanding career with competitive compensation and benefits, while helping to engineer a better future. We believe that diverse perspectives and backgrounds are what make a company thrive. All qualified candidates will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, socioeconomic status, disability, age, or any other legally protected characteristic. We are proud to be an inclusive company with values rooted in equality and ethics, where we celebrate, support, and embrace diversity. At no point during the hiring process will Flex-Tek, Smiths Group, or any of our recruitment partners request payment to allow participation—including, but not limited to, interviews or tests. Avoid fraudulent requests by applying directly through our careers website (Careers – Smiths Group plc). We believe that diverse perspectives and backgrounds are what make a company thrive. All qualified candidates will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, socioeconomic status, disability, age, or any other legally protected characteristic. We are proud to be an inclusive company with values rooted in equality and ethics, where we celebrate, support, and embrace diversity. At no point during the hiring process will Flex-Tek, Smiths Group, or any of our recruitment partners request payment to allow participation—including, but not limited to, interviews or tests. Avoid fraudulent requests by applying directly through our careers website (Careers – Smiths Group plc). We believe that diverse perspectives and backgrounds are what make a company thrive. All qualified candidates will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, socioeconomic status, disability, age, or any other legally protected characteristic. We are proud to be an inclusive company with values rooted in equality and ethics, where we celebrate, support, and embrace diversity. At no point during the hiring process will Flex-Tek, Smiths Group, or any of our recruitment partners request payment to allow participation—including, but not limited to, interviews or tests. Avoid fraudulent requests by applying directly through our careers website (Careers – Smiths Group plc).