**SAC Assistant \- Job Description** ======================================== **Responsibilities:** ---------------------- * Attend to and resolve customer requests through various communication channels. * Record and track customer requests in the system. * Perform reviews of the department's management accounting accounts. * Provide customer service for registering the Loyalty Card. * Identify potential improvements in customer service processes. **Requirements:** --------------- * Previous experience in customer service. * Strong verbal and written communication skills. * Ability to work under pressure and handle challenging situations. * Basic knowledge of computers and CRM systems. * Organized and proactive in meeting goals and deadlines. **Schedule:** ------------ * To be determined.