Job Summary: We are seeking a detail-oriented Field Services Operator with a strong sense of ownership to perform installations, repairs, and other field services in accordance with the company’s operational procedures. Key Highlights: 1. Work culture that respects and values people 2. Collaborative environment that values personal and professional development 3. Horizontal and vertical environment where you are the protagonist of your career We are looking for a **Field Services Operator** to carry out Field Service Orders (FSOs), including installation, repair, address changes, and other related services, in compliance with the company’s defined operational procedures. If you are a detail-oriented professional who delights customers and possesses a strong sense of ownership, Brisanet is the right place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Drive the company vehicle when necessary; * Perform other duties related to the position, as needed by the department and per leadership direction; * Maintain the company vehicle in compliance with Fleet Department-defined processes, ensuring its proper functioning; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Carry out Field Service Orders (FSOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard and be accountable for the conservation, maintenance, proper use, and custody of resources provided by the company; inspect the work area upon service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Basic knowledge of networks and computer maintenance; * Familiarity with local geography; * Driver’s license Class "B" and defensive driving certification. **Preferred qualifications:** * 6 months’ experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media – twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical environment—i.e., you are the protagonist of your career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent PCD allowance; * Payroll-deductible loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at higher education institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across the entire Northeast region, **leading the fixed broadband internet market** in the area. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, an inland municipality in Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of the Northeast, delivering **cutting-edge connectivity—from inland municipalities to state capitals**—actively contributing to Brazil’s digital transformation.