Description
Job Summary:
Work in the Units Department, supporting Process Management routines with a focus on customer satisfaction, ISO 9000, occupational safety, and Lean Manufacturing.
Key Highlights:
1. Expertise in Process Management and Lean Manufacturing
2. Support for production systems and continuous improvement
3. Focus on customer satisfaction and quality indicators
A transportation-sector company specializing in the sale of heavy vehicles, financial solutions, maintenance programs, parts, and services has an open opportunity. A solid organization offering a comprehensive portfolio of solutions, focused on quality, innovation, and excellence in customer service.
**Responsibilities**
* Work in the Units Department, contributing to support activities for the “Process Management” area – (customer satisfaction, ISO 9000, occupational safety, and Lean Manufacturing process management).
* Facilitate Kaizen management processes and monitor Unit-level quality and environmental indicators, as well as perform other related and inherent duties.
* Activities: Monitor Sustainability indicator performance.
* Provide support as a facilitator for the VPS program (Volvo Production System / Volvo Production System).
* Manage team performance within the Unit.
* Monitor daily Unit-level indicators.
* Assist leaders and the Unit Manager in developing new indicators.
* Support routines for the “Process Management” area – (customer satisfaction, ISO 9000, occupational safety, and Lean Manufacturing process management).
* Support and train teams in using Lean Manufacturing tools (5S, Kaizen, MFV, Spaghetti Diagram, Gemba, etc.).
* Support leadership by applying continuous improvement processes to resolve daily issues related to Unit processes.
**Requirements and Qualifications**
* Completed or ongoing **Bachelor’s degree** in Engineering, Business Administration, or Technological Higher Education programs in Management.
* Minimum **3 years of experience** in Continuous Process Improvement and Production Systems.
* Proficiency in **ERP systems** (SAP, Oracle, TOTVS, or similar).
* **Data analysis skills** and ability to prepare strategic reports.
Minimum Education Level: Bachelor’s Degree
* Bonus
* Educational Incentive
* Gympass
* Meal Allowance R$ 420.00
* Health Insurance
* Pharmacy Benefit
* Charter Transportation
* On-site Meals
* Life Insurance