Job Summary: A challenge-driven individual who enjoys teamwork, is passionate about solving complex problems, and possesses the ability to thrive in a dynamic environment—ensuring high system availability and performance. Key Highlights: 1. Teamwork and resolution of complex problems 2. Dynamic environment and proposal of improvements 3. Task automation and people development **Who Are We Looking For?** A challenge-driven individual who enjoys teamwork, is passionate about solving complex problems, and has the ability to operate effectively in a dynamic environment. Does this sound like you?! Then this opportunity is for you! **Responsibilities and Duties** **What Are the Challenges:** * Ensure high availability and performance of systems; * Monitor system performance in real time to identify issues before they impact users; * Configure and manage monitoring tools; * Collaborate with the Development team to continuously build and improve applications; * Analyze logs and metrics to identify patterns and trends; * Diagnose root causes of issues and implement solutions; * Collaborate with other teams to resolve complex problems, documenting incidents to prevent recurrence; * Implement automation tools and automate repetitive and manual tasks to free up time for more strategic activities; * Build CI/CD pipelines to automate software delivery; * Share knowledge and best practices with other teams; * Stay updated on the latest technologies and trends in SRE and DevOps; * Propose system improvements; * Contribute to the development of junior team members. **Requirements and Qualifications** **What You Need to Know:** * Solid experience operating container-based applications (Kubernetes/EKS); * Solid experience with public cloud architectures (preferably AWS); * Advanced expertise in observability tools for distributed systems (Datadog, Grafana, Prometheus, Alert Manager, Zabbix, CloudWatch); * Advanced expertise in SRE and DevOps practices; * Advanced expertise in SDLC (Gitflow, GitHub Actions); * Advanced expertise in IaC (Terraform) — *mandatory*; * Proven experience building and maintaining highly available, resilient, observable, scalable, and secure systems; * Solid experience operating infrastructure for distributed environments; * Script development for OPS process automation; * Advanced Linux platform expertise. **What Can Boost Your Application:** * AWS and/or Kubernetes certifications; * Knowledge of FinOps in Cloud; * Database knowledge. **Additional Information** **What You’ll Find at iugu** **Hybrid Work Model:** Our work model is hybrid—3 days onsite and 2 days remote—with flexible working hours, respecting each team’s specific needs. **Flexible Benefits:** Swile card credit of R$ 1,689.59, distributed as follows: **Meal and Food Allowance:** R$ 772.99. **Mobility Allowance:** R$ 408.60 for commuting expenses, usable across all services in this category (Uber, 99, public transport card top-up, parking, etc.). Additionally, an extra R$ 508.00 to be used flexibly across meal, food, or mobility categories based on your preference. **Bradesco Health and Dental Plan:** We offer accessible pathways to support your health care. **TotalPass:** A platform offering over 250 types of workouts across thousands of partner gyms. **Vittude:** Psychological consultation scheduling with your preferred professional, with a 40% discount on all sessions. **Life Insurance:** We provide solutions to help you better handle daily challenges. **Breakfast:** Served daily for our iuguers to start the day well. **Fruits:** Available daily in the office. **Mini-Market:** Daily convenience options including snacks, ready meals, and beverages catering to all tastes. **Childcare Assistance:** For mothers and fathers. **Extended Maternity Leave:** 180 days. **Extended Parental Leave:** 30 days. **Short-Term Incentive:** Based on goal achievement and individual performance evaluation. **Birthday Day Off:** Taken during your birth month. **iu+go:** A biannual performance management program with ongoing PDI tracking. **iugu Academy:** A learning environment created by iugu itself! Through it, you’ll access regulatory content and role-specific learning paths. **Partnerships:** Collaborations with outstanding educational institutions—including language schools and universities (exclusive discounts for iuguers and their dependents). **Other Perks:** * A relaxed work environment with strong team spirit and talented people; * Autonomy to work, develop, and implement ideas; * An environment that values continuous feedback and regular 1:1 meetings. *Diversity matters here! We value differences—racial, ethnic, religious, gender and gender identity, national, sexual orientation, and age diversity—because we believe sharing diverse ideas and perspectives is essential.* **#JoinTheiuguTeam** **#LI-Hybrid** #### **Nice to Meet You—We’re iugu** We are a technology company offering the most complete and flexible financial infrastructure ecosystem. We deliver secure, scalable, and customizable solutions for large-scale operations across diverse sectors such as education, healthcare, SaaS, and iGaming. Since our founding in 2012, iugu has achieved significant milestones: Goldman Sachs Group is among our investors; we are the 25th licensed Payment Institution authorized by the Central Bank of Brazil; and we hold B Corp certification—an international recognition awarded to companies leading positive global impact. **Mission:** Empower businesses to expand operations using scalable, secure, and flexible technological solutions. **Vision:** Become the leading modular technology solutions company, reliably driving customer growth.