




Serve customers by receiving payments for product sales, performing cash and value controls related to checks, credit and debit cards, as well as providing various information, aiming to contribute to the company's results. * Register purchases at the POS and receive payment, paying attention to the amounts to be charged, verifying and delivering change directly into the customer's hand. * Identify irregularities in checks (filling out, erasures, pastings, and counterfeit documents) and verify signatures against the customer's identity card. * Be vigilant when receiving counterfeit banknotes. * Count cash drawer and perform cash removals. * Operate cashier equipment correctly, ensuring proper usage and maintenance. * Pay attention to shopping carts that have lower compartments, approaching the customer in a polite and respectful manner to avoid embarrassment, inconvenience, and losses for the store. * Serve customers by guiding them and clarifying various questions about the store's product mix, as well as offering products, suggesting the purchase of new releases and promotions suited to the customer's profile and preferences. * Record customer suggestions, complaints, and feedback, sharing this information with the Cash Supervisor or Store Manager, proposing service and product mix improvements to help enhance store performance. * Process exchanges or returns according to the store's specific procedures. * Provide customer service with a friendly, courteous, and sales-oriented attitude. * Assist packers and/or carefully pack customer goods at the POS. * Collect identification and signatures on documents for installment sales. * Support the team in various store activities whenever possible. * Be responsible for the organization, cleanliness, and hygiene of the work area. * Restock POS stations with bags, rolls, change, and cleaning supplies. * Safeguard and keep confidential information private.


