Description: * Technical or bachelor's degree in Information Systems, Computer Science, Engineering, or related fields. * Basic knowledge of SQL, ERP, corporate systems, and Microsoft Office suite. * Ability to document processes, record incidents, and support users. * Strong communication skills, organizational ability, and attention to detail. * Assist in the analysis, maintenance, and support of the company's internal systems. * Perform basic system testing and validation after updates or implementations. * Record and track user incidents and requests, escalating when necessary. * Support documentation of processes, workflows, and system usage instructions. * Collaborate with the IT team and business units to identify system improvements and adjustments. * Assist in basic configuration and parameterization of corporate systems. 2512120202501915694