Job Summary: Professional to perform administrative/operational credit department processes, including credit analysis and collections, and customer service. Key Highlights: 1. Credit analysis and collections 2. Customer service and database updating 3. Company with over 100 years of history and commitment to diversity **None:** Have you ever considered joining a company with over 100 years of history? Join us in this story! The world changes; Zema acts! In line with our core values—work, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals interested in becoming part of one of the best companies to work for! **Learn more about our history:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Execute administrative/operational credit department processes, such as: customer credit analysis according to pre-established procedures, customer database updating, and credit protection agency inquiries. Conduct collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date customer records. **Requirements that enhance your chances for this position:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer skills; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts on various services and products. Diversity & Inclusion We strive seriously to promote and build the theme of Diversity & Inclusion across the company, implementing initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand within society. **None:** None