Unit Coordinator

Description

Job Summary: This is an opportunity to coordinate Reception and Collection teams and processes at the largest integrated healthcare network in Brazil, with a focus on innovation and customer service. Key Highlights: 1. Join the largest integrated healthcare network in Brazil 2. An agile environment that values innovation and leadership 3. An opportunity to transform the future of healthcare Join the customer service area of the largest integrated healthcare network in Brazil. Here, you will find an agile environment that values innovation and leadership. In this team, you will have the opportunity to manage patient care across Hospitals, Laboratories, and the Customer Service Center of the largest integrated healthcare network in Brazil. We care comprehensively — that’s why we are present at every touchpoint in the lives of millions of patients, and that’s how we achieve outstanding results: by welcoming everyone exactly as they are. **Diversity matters to us!** We recognize that diversity fosters innovation in our environments; more importantly, we are certain that we are part of the transformation. We promote dignity and respect for all people, so they feel safe being who they truly are. Our opportunities are open to all individuals who believe in transforming the future of healthcare. We encourage applications from everyone committed to building a prejudice-free, harassment-free, and discrimination-free environment — be part of the transformation and \#VemSerDasa. Together, we always deliver our best. Be the person who transforms the future of healthcare, **\#VemPraDasa \#DasaLovers \#VemSerDasa** **Important:** We do not charge any fees during our selection processes. **Responsibilities and Duties** * Coordinate Reception and Collection teams and processes by analyzing and proposing optimal solutions, monitoring revenues, expenses, and quality indicators, ensuring effective unit service and infrastructure management to meet established goals and ensure customer satisfaction. * Ability to propose, implement, and ensure continuous improvement actions within unit processes; * Analytical, proactive, and solution-oriented mindset to address brand needs, resolve problems, and achieve goals. **Requirements and Qualifications** * Bachelor's degree completed in Biomedicine, Pharmacy, or Nursing; * Completed postgraduate degree in Hospital Management, Business Management, or related fields; * Prior experience in team management and leadership; * Preferred: leadership/supervisory/coordinator experience in diagnostic units; * Preferred: leadership and team management training; * Experience in analysis and management of performance indicators; * Proficiency in Microsoft Office and computerized systems. **Additional Information** Work Modality: On-site By caring for our people, we become the healthcare that people desire and the world needs — check out our benefits: * Nutrition support: Meal Voucher/Food Voucher or on-site cafeteria (depending on location); * Health support: Health Insurance and Life Insurance; * Development support: Dasa University, Career and Development Cycle, Technology/PMAX Academies, and the Crescer Program within Dasa; * Others: Transportation Voucher and Performance-Based Bonus (PPR). Only Dasa offers — the Health Program, built on 5 pillars: * Spiritual: yoga; * Physical: TotalPass, primary care clinic, discounts on exams and vaccines; * Intellectual: Dasa University; * Relational: UAU Benefits Club and SESC benefits; * Emotional: Telepsychology. * Benefits may vary depending on the job location and brand. Important: You are applying to our talent pool for positions across Brazil, in locations where Dasa operates (Northeast, Central-West, Southeast, and South regions of Brazil). Therefore, please note that once a position matching your profile becomes available, we will contact you. In the meantime, keep your information updated and complete all online assessment stages so we can learn more about you. **Be part of the future of healthcare** Our passion for caring for people and delivering the best experience to our customers drives us forward. Have you ever considered joining Latin America’s largest laboratory network and contributing to transforming the future of healthcare? Here, we continuously seek innovative solutions for disease detection and prevention, with a focus on compassionate care, quality excellence, and holistic attention. We are a reference in technology and innovation, offering a comprehensive portfolio of tests and services enabling us to care for over 20 million patients annually. Join our purpose and experience daily what it means to transform healthcare with excellence, empathy, and commitment. **Being Dasa means being yourself** We believe diversity drives innovation and, above all, is essential to building a fairer, more inclusive, and transformative environment. We value respect, creating a space where everyone feels safe to be their authentic self. That’s why our opportunities are open to anyone who identifies with our purpose of transforming the future of healthcare. To explore more opportunities, visit: dasa.com.br/carreira **\#VemSerDasa** **Important:** We do not charge any fees during our selection processes.