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Luís Alberto, 1249 - Vila Harmonia, Araraquara - SP, 14806-005, Brazil","infoId":"6484376488409712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CRC Dental Clinic","content":"* **Job Description:** Customer Relationship Consultant (CRC)\n* **Work Location:** Odonto Special Araraquara\n* **Employment Type:** CLT\n* **Working Hours:** Monday to Friday, 8:30 AM to 7:00 PM; alternate Saturdays, 8:00 AM to 1:00 PM\n* **Position Summary:**\n\nThe Customer Relationship Consultant (CRC) will be responsible for patient care and support at the dental clinic, ensuring excellence in patient reception and communication throughout all stages of service. This professional plays a key role in appointment scheduling, confirmation, and patient retention, directly contributing to the unit’s growth and success.\n\n* **Key Responsibilities:**\n\nConduct telephone, in-person, and WhatsApp-based communication for appointments and answering patient inquiries.\n\nConfirm and reschedule appointments, ensuring proper allocation of professionals’ schedules.\n\nMaintain active contact with patients for follow-ups, appointment reminders, and ongoing treatment monitoring.\n\nRe-engage inactive patients by proposing return initiatives and retention strategies.\n\nOrganize patient documentation and medical records, ensuring they are up-to-date and readily accessible.\n\nUpdate and monitor the clinic’s internal systems (CRM, dental practice management software).\n\nTrack service performance indicators (appointments scheduled, no-shows, consultation conversion rates) and propose improvements.\n\nContribute to a positive patient experience by fostering a welcoming and professional environment.\n\n* **Requirements:**\n\nCompleted high school education (technical or higher education in related fields such as Administration, Commercial Management, or Communications is preferred).\n\n* **Experience:**\n\nMinimum of 6 months’ experience in customer service, front-desk operations, or sales (preferably within healthcare or dentistry).\n\nExperience with management systems (CRM) is a plus.\n\n* **Skills and Competencies:**\n\nExcellent verbal and written communication skills.\n\nProactive, organized, and results-oriented profile.\n\nAbility to resolve conflicts and interact effectively with diverse patient profiles.\n\nBasic computer literacy (email, calendar, software systems).\n\n* **We Offer:**\n\nSalary: Market-competitive.\n\nBenefits: Transportation allowance. 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Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 Index.\n\n **Job Description** **✨ What You’ll Do**\n\n* Monitor the data orchestration environment (Apache Airflow), ensuring pipelines operate correctly.\n* Collaborate in supporting mission-critical environments, with emphasis on availability and reliability.\n* Support resolution of low- and medium-complexity incidents, and collaborate in resolving critical incidents.\n* Monitor DAG and automated task execution using observability tools and log analysis.\n* Participate in the operational routine of the Operations Center (EGOC-BR), focusing on data resilience and continuity.\n* Collaborate in war rooms to resolve critical IT incidents, perform escalations, and communicate incident status to IT and business teams;\n* Focus on crisis resolution, identify opportunities for process improvement, and document action timelines throughout the incident lifecycle;\n* Attend meetings and implement changes in the IT environment;\n* Manage and prioritize backlogs of incidents, requests, and problems.\n\n \n\n**What We Expect From You**\n\n* Basic knowledge of Linux, infrastructure, and networking concepts.\n* Understanding of servers (on-premise or cloud) and distributed environments.\n* Familiarity with data pipelines and monitoring tools (e.g., Grafana, Zabbix, Prometheus, Datadog).\n* Ability to interpret alerts and logs to support failure resolution.\n* Strong communication skills, collaborative mindset, and sense of responsibility in operational environments.\n* Knowledge of technical ticketing tools (ITSM), e.g., ServiceNow.\n* Willingness to learn about Apache Airflow, observability, and data architecture.\n\n **Nice-to-Have (Not Required)**\n\n* Experience with public cloud platforms (AWS, GCP, or Azure).\n* Exposure to Apache Airflow, dbt, Spark, or other data tools.\n* Knowledge of automation languages (a plus) – e.g., Puppet, CF-Engine, Ansible, Power Automate.\n* Familiarity with automation tools (CI/CD, Terraform, Ansible).\n* Technical English for reading documentation.\n\n **Qualifications** **Qualifications**\n\n* Basic knowledge of Linux, infrastructure, and networking concepts.\n* Understanding of servers (on-premise or cloud) and distributed environments.\n* + Familiarity with data pipelines and monitoring tools (e.g., Grafana, Zabbix, Prometheus, Datadog).\n\t+ Ability to interpret alerts and logs to support failure resolution.\n\t+ Strong communication skills, collaborative mindset, and sense of responsibility in operational environments.\n\t+ Knowledge of technical ticketing tools (ITSM), e.g., ServiceNow.\n\n \n\n**Additional Information** \n\nSerasa Experian is much more than you imagine. With a purpose to create a better future by expanding opportunities for individuals and businesses, we are over 4,000 people in Brazil working across diverse teams and specialties. Here, every skill and form of diversity complements one another—you can do what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with personal commitments and interests, prioritizing well-being.\n\n\nWe are deeply dedicated to being one of the best and most innovative companies to work for in the country, delivering extraordinary experiences and careers for our people. Our strong “people-first” approach is externally recognized through numerous industry certifications: we’ve been awarded Great Place To Work™ in 24 countries and received the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and earning a 4.6 rating on Glassdoor. Each recognition confirms we’re on the right path—creating an ever-better workplace for our talents.\n\n\nExperian Careers — Creating a better tomorrow together\n\n\nFind out what it’s like to work for Experian by clicking here","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766577765000","seoName":"Analista+de+Infraestrutura+de+TI+I","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-araraquara/cate-network-sys-admin/analista%2Bde%2Binfraestrutura%2Bde%2Bti%2Bi-6484195394995412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"17410062-6623-4f60-9959-e3dc7517f2ae","sid":"c8067acc-0204-4bfa-be4f-6648fc87af20"},"attrParams":{"summary":null,"highLight":["Monitor Apache Airflow pipelines","Support critical IT environments","Collaborate in incident resolution"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Carlos,São Paulo","unit":null}]},"addDate":1766577765233,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4243","location":"Av. 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Learn more about how we deliver excellence for our customers and colleagues at DXC.com.\n\n\nDXC’s insurance services help our clients optimize and transform operations, reduce costs, and increase agility in launching new growth channels. Our people, technologies, and best practices enhance and automate highly complex business processes—across middle-office and back-office functions—while advancing customer experience transformation.\n\n\n**Your key responsibilities:**\n\n\nMonitor and maintain critical systems to ensure high availability; analyze and resolve complex incidents by proposing definitive solutions; perform preventive and corrective maintenance to avoid failures; collaborate with development and infrastructure teams to fix bugs and implement improvements; manage tickets and SLAs, ensuring adherence to deadlines.\n\n\nDocument procedures and solutions to ensure compliance and audit readiness; mentor junior analysts, serving as a technical reference point; participate in alignment meetings with clients and stakeholders to report status and propose improvements.\n\n\n**What we expect?**\n\n\nJava, Spring Boot, and Angular development \n\nMicroservices architecture \n\nDatabase development using PL/SQL \n\nTools such as GitHub, Jenkins, and DataDog\n\n\n**What we offer?**\n\n\nA comprehensive benefits package, competitive salary, and our core values make DXC one of the most important and attractive employers worldwide. At DXC, our goal is to provide equitable opportunities, respecting individuality and diversity to foster a healthy balance between professional and personal life, along with continuous career advancement.\n\n\nIf you’re seeking challenges within a pleasant, multinational work environment, then we definitely want to learn more about you. Apply now using the links below—or directly for a position through our careers portal: https://jobs.dxc.technology\n.\nYou can also find us at:\n\n\nhttps://www.facebook.com/DXCTechnology/\nhttps://www.linkedin.com/company/dxctechnology\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\n\n\n**Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.*****.***","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766577753000","seoName":"java-developer-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-araraquara/cate-business-systems-analysts/java-developer-analyst-6484195249600212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ce6d7738-2184-4a68-a150-9794c84f8c96","sid":"c8067acc-0204-4bfa-be4f-6648fc87af20"},"attrParams":{"summary":null,"highLight":["Java and Spring Boot development","Microservices and PL/SQL experience","Tools such as GitHub and Jenkins"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Araraquara,São Paulo","unit":null}]},"addDate":1766577753875,"categoryName":"Business Systems Analysts","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false}],"localIds":"25,375","pageTitle":"Info Comm Technology in Araraquara","topCateCode":"jobs","catePath":"4000,4241","cateName":"Jobs,Info Comm Technology","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Home","item":"https://br.ok.com/en/city-araraquara/","@type":"ListItem"},{"position":2,"name":"Jobs","item":"https://br.ok.com/en/city-araraquara/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Info Comm Technology","item":"http://br.ok.com/en/city-araraquara/cate-info-comm-technology/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"info-comm-technology","total":162,"sortList":[{"sortName":"Best Match","sortId":0},{"sortName":"Newest First","sortId":1}],"breadCrumb":[{"name":"Home","link":"https://br.ok.com/en/city-araraquara/"},{"name":"Jobs","link":"https://br.ok.com/en/city-araraquara/cate-jobs/"},{"name":"Info Comm Technology","link":null}],"tdk":{"type":"tdk","title":"Araraquara Info Comm Technology Job Listings - OK","desc":"Araraquara Info Comm Technology job portal, providing job seekers with a wealth of Info Comm Technology job listings, allowing you to search for positions and access more information for free.","keywords":null}},"commonData":null,"hotCate":{},"hotCity":{"Uberlandia Info Comm Technology Recruitment":"https://br.ok.com/en/city-uberlandia/cate-info-comm-technology/","Blumenau Info Comm Technology Recruitment":"https://br.ok.com/en/city-blumenau/cate-info-comm-technology/","Espirito Santo Info Comm Technology Recruitment":"https://br.ok.com/en/city-espirito-santo/cate-info-comm-technology/","Rio de Janeiro Info Comm Technology Recruitment":"https://br.ok.com/en/city-rio-de-janeiro2/cate-info-comm-technology/","Porto Alegre Info Comm Technology Recruitment":"https://br.ok.com/en/city-porto-alegre/cate-info-comm-technology/","Caxias do Sul Info Comm Technology Recruitment":"https://br.ok.com/en/city-caxias-do-sul/cate-info-comm-technology/","Bahia Info Comm Technology Recruitment":"https://br.ok.com/en/city-bahia/cate-info-comm-technology/","Florianopolis Info Comm Technology Recruitment":"https://br.ok.com/en/city-florianopolis/cate-info-comm-technology/","Salvador Info Comm Technology Recruitment":"https://br.ok.com/en/city-salvador/cate-info-comm-technology/","Tocantins Info Comm Technology Recruitment":"https://br.ok.com/en/city-tocantins/cate-info-comm-technology/"},"hotCateName":"Popular Jobs","hotCityName":"Popular Cities","urlInfo":{"pathname":"/en/city-araraquara/cate-info-comm-technology/","origin":"https://br.ok.com","href":"https://br.ok.com/en/city-araraquara/cate-info-comm-technology/","locale":"en"}}