Description
Job Summary:
Serve as a technical service consultant and be responsible for the technical handover of new and used vehicles, ensuring customer satisfaction and proper vehicle operation.
Key Highlights:
1. Conduct technical vehicle handovers, explaining features and usage.
2. Serve as a technical consultant, clarifying questions regarding services.
3. Focus on service quality and customer satisfaction.
**Technical Consultant / Vehicle Technical Handover Specialist**
**Role Summary:**
Serve as a technical service consultant and be responsible for the technical handover of new and used vehicles, ensuring customer satisfaction and proper vehicle operation.
**Main Responsibilities:**
* Perform technical handovers of new and used vehicles to customers, explaining features and usage instructions;
* Serve as a technical consultant, clarifying questions regarding dealership services and products;
* Inspect and advise on preventive and corrective maintenance;
* Record handover and service information in internal systems;
* Ensure service quality and customer satisfaction;
* Support the after-sales team with technical customer requests.
**Technical Requirements:**
* Experience in technical vehicle handovers or technical consulting at dealerships or workshops;
* Basic knowledge of vehicle operation and maintenance;
* Valid driver's license (CNH);
**Behavioral Competencies:**
* Proactive and communicative profile;
* Customer orientation and results focus;
* Organization and attention to detail;
* Ability to work collaboratively.
**Working Hours:**
* Monday to Friday: 8:30 AM to 6:00 PM
* Saturday: 9:00 AM to 1:00 PM
Employment Type: Full-time CLT
Compensation: R$3.600,00 per month
Work Location: On-site