Job Summary: We are looking for a proactive and results-oriented professional for customer service and sales, with a focus on assertive communication and teamwork. Key Highlights: 1. Clear and assertive communication with customers and team 2. Experience in customer service or sales 3. Proactivity and results orientation Description: Apply quickly via email: Requirements and Qualifications: * Clear and assertive communication skills to interact effectively with customers and team. * Prior experience in customer service or sales, minimum 6 months. * Proficiency in MS Office tools (Word, Excel, PowerPoint) for reporting and presentations. * Availability to work during business hours and on-site, with flexibility to meet operational demands. * Proactivity and results orientation — constant pursuit of improvements and goal achievement. Desirable: * Experience with CRM or sales management systems to streamline processes. * Knowledge of negotiation techniques to increase conversion rates. * Ability to perform basic data analysis (Excel) to monitor metrics. * Experience in retail or e-commerce — understanding of the sales flow. * Teamwork capability and cross-departmental collaboration — collaborative mindset. Responsibilities and Duties: * Lead conversion rate — increase by 15% per quarter. * Quotation accuracy — 100% accuracy in proposals. * Database updates — ensure 99% of data is correct and up-to-date. Benefits: Educational Incentive, Meal Allowance or Food Voucher Work Schedule: Monday to Friday, 07:30 AM to 6:00 PM Knowledge: Education: Completed Technical High School 2511280202191773495
João Silva
Indeed · HR
João Silva
Indeed · HR
