Description
Job Summary:
Assist in pickup and delivery activities, seeking solutions for non-conforming goods and monitoring incidents.
Key Highlights:
1. Working in operations and customer service.
2. Opportunity to develop negotiation and organizational skills.
3. Experience handling incidents and monitoring activities.
**JOB OBJECTIVE**
Assist in pickup and delivery activities; seek solutions for non-conforming goods while maintaining the index within target.
**JOB RESPONSIBILITIES**
Input pickup and delivery information into the system;
Support pickup and delivery drivers;
Process document cancellations in the system;
Assist in warehouse organization;
Handle incidents related to non-conforming goods;
Conduct searches for goods;
Monitor pavilion CCTV cameras;
Negotiate outstanding issues with customers;
Monitor pending activities from headquarters and branches;
Issue subcontracting documents for shipping non-conforming goods.
**REQUIREMENTS**
**EDUCATION**: Completed high school.
**EXPERIENCE**: 1 year working in operational or customer service roles.
**SKILLS**: Agility, focus, negotiation, dynamism, and organization.
**KNOWLEDGE**: Basic Excel, negotiation techniques, and customer service.
Salary: R$2\.000,00 \- R$2\.500,00 per month
Benefits:
* Commercial agreements and discounts
* Free parking
* Life insurance
* Meal allowance
* Transportation allowance
Work location: On-site