Process Coordinator

Description

Job Summary: We are seeking a Process Analyst with a systemic vision and strong analytical capability to optimize organizational processes, promote team integration, and lead continuous improvement. Key Highlights: 1. Lead and develop teams, promoting clarity and professional growth. 2. Map, model, and review end-to-end processes (AS IS / TO BE). 3. Lead automation and digitalization initiatives to improve operational efficiency. **Job Description:** ---------------------- We are looking for a Process Analyst with a systemic vision, strong analytical skills, and leadership abilities to optimize organizational processes and foster cross-team integration. If you are a trustworthy, conservative-profile individual committed to results, this is an opportunity to directly contribute to the efficiency and evolution of the company’s processes through a strategic, continuous-improvement-focused approach. Responsibilities: Lead, guide, and develop the team, ensuring clarity of responsibilities and enabling continuous professional growth; Support task prioritization, monitor deadlines, and ensure efficient delivery of results; Ensure integrated communication between the team and other departments, facilitating internal workflow execution; Foster a collaborative work environment focused on continuous improvement, guaranteeing operational excellence across all processes; Conduct structured feedback sessions, performance evaluations, and management rituals; Mediate conflicts and seek solutions to improve organizational climate; Map, model, and review end\-to\-end processes (AS IS / TO BE), identifying risks, bottlenecks, and costs, and proposing improvements; Establish, monitor, and report performance indicators (KPIs), ensuring process control and governance within the organization; Lead automation and digitalization initiatives, simplifying processes and improving operational efficiency in collaboration with strategic departments; Ensure all processes are adequately documented, with version control, standardization, and compliance; Conduct root cause analyses and implement corrective and preventive actions to enhance organizational process effectiveness; Perform process benchmarking, introducing innovations, trends, and best practices in Business Process Management (BPM) to strengthen organizational maturity; Study process management methodologies and integrate new solutions that increase efficiency, incorporating market-leading best practices. **Mandatory Requirements:** ------------------------------ Completed or ongoing undergraduate degree in Production Engineering or related fields; Experience in process management and optimization, and end\-to\-end process mapping; Advanced knowledge of BPM and process management methodologies; KPI management, with operational focus and quality control; Experience with process mapping tools such as BPMN; Experience with Lean Six Sigma, focusing on continuous improvement; Familiarity with Scrum and Agile methodologies for process optimization and management; Knowledge of Power BI for performance monitoring and reporting; Knowledge of Quality Management and ISO standards, with emphasis on process improvement. **Desirable Requirements:** -------------------------- Lean Six Sigma certification (White, Yellow, Green, or Black Belt); BPM (Business Process Management) certification; Knowledge of ISO 9001 and quality standards; Experience with productivity tools such as PDCA, 5W2H, Ishikawa, among others; Advanced knowledge of process mapping (AS IS / TO BE); Experience in project management and Agile methodologies such as Scrum or Kanban. **Employment Type:** -------------------------- Both CLT and PJ **PwD (Persons with Disabilities):** -------- INDIFFERENT **Benefits:** --------------- Meal or Food Allowance: BRL 28.00 per working day; Health Insurance: 50% co-payment; Dental Insurance: 70% co-payment; Transportation Voucher; TotalPass: Benefit for access to partner gyms; Dedicated dining and relaxation area in an innovative and comfortable environment; Casual Friday; Special events and commemorative dates. **Work Location:** ---------------------- COOPER TEC **Working Hours:** ------------------------ Monday to Friday, from 8:00 AM to 6:00 PM