Description
Job Summary:
Operational professional responsible for quality management and vehicle preparation, ensuring standardization and excellent customer service.
Key Highlights:
1. Quality management and vehicle preparation
2. Monitoring of visual standards and organization
3. Communication and alignment with customers
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 08:00 to 18:00, with a 1:12 lunch break
**Level:** Operational
**Employment Type:** Permanent – CLT
Perform opening, monitoring, and closing of technical delivery checklists
Inspect internal and external vehicle damages, ensuring quality standards
Validate cleaning, aesthetic preparation, and final vehicle presentation
Monitor the vehicle preparation process to prevent failures, rework, and re-deliveries
Monitor visual standardization of units (showroom, lighting, organization, and infrastructure)
Ensure cleanliness and organization of reception areas, restrooms, and common areas
Contact customers to update progress stages (preparation and documentation)
Align expectations and deliver institutional welcome communications
Support leadership in identifying operational risks and process improvements
Assist in administrative and financial control, contributing to internal governance
Reinforce the culture of quality, organization, and professional conduct across units
**Requirements:**
\- Valid Driver's License \- A/B
* High school diploma
**Benefits:**
Medical assistance, Life insurance, Transportation allowance